OutputReviews of output.com

I have had a technical issue with registration which caused me pay more than I should over a period of about two years. William from the support team got back to me within a day providing with solutions willing to refund me despite the long period, and even compensated me for the trouble. He made sure I was satisfied and took care of the situation in a highly admirable way and I am very thankful for that. Thanks!!! BTW your products are super cool!

The help here is second to none. Whoever Jake S. is lol was very knowledgeable the first and only time I've had to reach out for help. It's so nice to talk to someone in support who actually uses their products.

Fast, efficient, thorough and courteous. What more could you want from customer support?

The plugin is amazing, a game changer for us beatmakers. The costumer service team has been the most helpful. Thanks to TY for the assistance.

Excellent customer support experience! William is such a nice and helpful person. He was so patient with all of my questions and help me to solve them all.

Thank you! They help me to resolve everything kindly fast!

William went above and beyond...actually, way, way above and beyond. I was looking at the desk pictures and I saw all of the gear in the rack slots. I emailed the pics to Output.com and asked if anyone knew what gear was in the pic. Keep in mind, I’ve yet to purchase anything so I never expected to get a return email, let alone a list of the gear. Not only did William respond and send me a detailed list, he identified each item in the desk rack and sidecar with a link so I could see the product for sale. He also offered to answer any follow up emails from me. This type of customer service is unheard of today. I'm definitely buying a desk, sidecar and speaker stands from them...and they just got a customer for life.

Excellent products and outstanding customer service from Tim! I purchase the sidecar and had an issue with one of the parts which was addressed and resolved by Tim immediately. Thank you Tim for making this such a great experience!