Outland USAReviews of outlandusa.com

Best customer service! I received a response to my email inquiry within 24 hours and they even refunded me for my missed discount opportunity. Will definitely consider purchasing from them again!

I recently ordered a kanken backpack. It was on sale, authentic and shipped really fast.They are an authorized seller for kanken. I recommend :)

Saw a lot of negative reviews so wanted to give my own thoughts. I ordered a Rab jacket off their website for a crazy sale. Free shipping, even to Alaska!! They called me to confirm my shipping address because it was different from my billing address. Item arrived 2 days ahead of time and was in great condition. This was a new item, and there was some slight discoloration on the inside, so I imagine this was a returned new product, but that is not an issue for me. I would absolutely purchase again from them given the right sale. Keep in mind: this is not REI! I would not purchase from here expecting to have great return service on my heavily discounted items. Buy from here because you know you want/need the product and want it for a crazy price. For me though, definitely would buy again.

Not sure where all these bad reviews are coming from. I’ve ordered from Outland twice and got great deals with fast shipping. I’ll keep shopping there.

EXCELLENT EXPERIENCE. I ORDERED 2 CANADA GOOSE EXPEDITION JACKET'S. THEY ARRIVED IN 3 DAY'S. EXCELLENT CUSTOMER SERVICE & AMAZING LOW PRICES. THEY SELL 100% AUTHENTIC ITEM'S. I GOT MY JACKET'S CONFIRMED BY THE CANADA GOOSE STORE THAT THEY ARE 100% AUTHENTIC. DON'T BELIEVE THE BAD REVIEWS YOU MIGHT READ. THIS COMPANY IS 100% LEGIT AND HAVE THE BEST QUALITY & BEST PRICES.

So I wanted to buy a Canada Goose coat for the wife for Christmas. I read good reviews for Outland and read some bad ones. After calling Canada Goose and verifying outlandusa.com was an authorized retailer for them I gave it a shot. I can post my experience only. I ordered December 2nd. Didn’t see a change in order status but did get an order confirmation. I called December 3rd and left a voicemail for customer service. Within 5 minutes a very nice young lady called me back to tell me she sent me an email with a tracking number and it had shipped on the second. The same day I ordered it! The Only drawback was the site itself didn’t send me an update. Got the package today the 4th. I am so glad I gave them a shot ! I got the Lorette Parka with the fur hood for 25% off the full price of $1475.00. (Signed up for code don’t work on already discounted coats) So the final cost was $1121.25. There was $28.38 shipping insurance. (Happy to have it.) So total coast was $1149.63. That same coat on Canada Goose is now called Lorette Heritage and is $1775.00 plus tax ! A savings of about $775.00. (Good for me I’m not rich lol) Now the coat is authentic and brand new. A color I wanted which was graphite. (Everyone has black.) Now Canada goose did tell me it may be last years color but it would be brand new and it was. They said Outland buys in bulk from them. So all in all my experience with them was so awesome I had to leave a positive review. Thanks for a smooth cost savings purchase ! Edit 12/22/24. Forgot to mention after receiving it just for peace of mind brought it to Canada Goose store. Guy took one look at it and said this is one of ours. Older ladies coats have smaller badge and not as clear as larger badge because they are smaller. He even gave me a Canada Goose hanger, garment bag and packed it in nice Canada Goose shopping bags so it’s way nicer than wrapping it. He was so nice I bought a beanie hat for her at the store. $250 🤣

I recently received an order shipped to me directly from OutlandUSA.com in Nashville,TN. It was a pair of shoes, and it was packed very well and arrived exactly when expected and hoped for. Keep up the good work! Mary Hagy

Had good pictures and the style of Stetson I was thinking about easy ordering and arrived when predicted plus free shipping…happy camper here