OutgrowReviews of outgrow.co

They claim to offer so much as standard, but the functionality is very limited without having to pay more for additional bolt-ons and upgrades to get something half decent to use. The subscription auto-renews without any notifications or emails being given, this is not compliant in the UK. It's an awful platform, with other free/no-charge options now available on the market.

Terrible product. Full of bugs, frozen pages when using the quiz builder and lots of locked features, constantly asking you to upgrade despite being on a paid plan. Lots of better options online for quiz builders.

Started a trial, promising product with cool and fun look. Very poor performance on filter functionality which becomes unusable on your PC (from other tools which they cannot improve by the way) Communicated with support back and forth 6 times which ended up involved over 4 people from their side. This was regarding a simple formatting request in which they repeatedly informed me they could only support format EU or US. That would have been fine if not for the fact that our feed is in format EU. It works on every other tools like GMC, WooCommerce and so on, and the issue is with how they process the data. This one challenge resulted in a very poor inflated price when showing ecommerce products and is therefore making it unusable for E-commerce. So we won't use it. Customer support is a middle person and product teams do not care about your issues. They will continue to 'review' and come back with the same answer leading you nowhere. What a waste, because this has a lot of potential.

Painful experience - tried to get a spreadhseet to work, it wouldn't. spoke to 2 reps and they just do anything to fob you off and send you ridiculously long training videos. A simple shet would take 5 hours of sheer pain, avoid them

Pessima esperienza Azienda che propone una soluzione di preventivatore, form e altri strumenti non male anche se limitati e con prezzi alti. Il problema maggiore è che a cambio di prezzi per nulla convenienti si ha un customer service solo per chat che regolarmente manda risposte preimpostate quasi da sembrare un bot e che non risolve mai il problema ma delega al cliente l'analisi dello stesso per trovare "insieme" la soluzione. Nel caso specifico, negli ultimi mesi, in modo seriale ho avuto problemi di accesso alla mia dashboard (unico sito con login che mi da questi problemi) dato che dopo un caricamento lunghissimo restituiva una pagina bianca non permettendomi di vedere i lead arrivati, ergo un danno economico e di tempo. Oltre a ciò l'assistenza il massimo che ha potuto fare è di ripetere ogni volta, 1. cancellare i cookies, 2. provare diversi browser perchè ogni volta quello da me usato (variava di volta in volta) non era mai quello compatibile, 3. sparizione dell'operatore per poi apparire diverse ore dopo un altro operatore che ricominciava da capo la routine di operazioni inconcludenti. Mi spiace lasciare un opinione così negativa ma dopo mesi di inefficienza e pagamenti da parte mia sempre adempiuti mi sento di dover avvisare chi avesse intenzione di utilizzare i servizi di questa azienda di premunirsi di molta pazienza e di mettere in conto possibili disagi e profondi ritardi.

Terrible company to deal with. I started a trial and used certain features. I then contacted them to get a price and was told $300 for the year or $45 a month (which is a massive difference). Anyway, I opted or $45 a month and then found out that half the features I had used in the trial require me to pay $99 a month. They tried to bribe me with "if you sign up for the annual plan we will let you have the features". So I can have them if I pay $300 but not if I pay $540? Cos I would have happily stayed with them for the year. Not sure which clown came up with that idea but there seems to be a few of them at Outgrow. So, as I only paid yesterday I have asked for a refund of 29/30ths of my subscription. Just waiting on a response now.

I'm so disappointed in with Outgrow. Customer for years, but the last year it showed so many bugs and defaults, with yesterday as the all-time high. I've sent an email campaign to 50K contacts to drive webinar registers via Outgrow. When an email subscriber tried to register and click on the CTA as the last step, the calculator didn't do anything. I've missed certainly 100 registrants for the webinar. This is costing business money. Support said that their team is looking into the issue with high priority, but I didn't hear 24 hours from them. Guess not priority.

Great product bad Sales Onboarding and Support. Every chance I asked for something, they would say they can't do that and give me an alternative answer. Like I wanted to extend my trial for 2 weeks and they said you can only have one. You will be able to do a trial in that time you don't need more. I was like yeah and I got 50 million things happening right now. Is that too much to ask for. Eventually after kicking up a fuss they did it. But why not just go out of you way to help? Even better go over and beyond. That creates a positive impression. I am looking to invest after all, isn't that the goal? Get sales, do everything you can to help nurture lead to a sale. Remove as many obstacles as possible to get a YES. Not this company.