Douglas L.
A++ Customer service
Install was a bit confusing upon arrival but reached out customer service and they helped with a quick response

Fuel-Free Parking Air ConditionersCompatible with RVs, Trucks, Vans, Tractors.
OutEquipPro (outequippro.com) has 83 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 4 reviews with 4 stars · Clear filters
Douglas L.
Install was a bit confusing upon arrival but reached out customer service and they helped with a quick response
Tyler W.
My ratings is based on 3 fundamental ratings 1) the value of the product 2) quality of the product and 3) customer support of their product. With that being said, 1) my outeqippro AC unit is very price competitive with many other RV AC unit's on the market. The unique design of mounting the unit through the rear door was a driving motivator for my purchase. I really liked the concept of the outer compressor and evaporator hung outside the door and the controls and air vents inside the door. The weight of the whole thing only being 43lbs sold me. I've seen many top mounts weighing close to 100 lbs ( some more). I give the design a 4.8 out of 5. Next, 2) The real test is how it functions cooling the van. So far during the past 2 weeks I've tested it in summer heat I am thoroughly impressed. It has a soft start so no shock to the moving part. It quickly brings the temperature down from 88 to 78 in about 20 minutes. Then the best part is the energy draw of only 220 watts for economy mode. I can run this unit for 8 hours each day for 2 consecutive days without depleting my 500 AH Bank. That is huge for boondocking. The performance i give 5+. This may change as I want to see it's performance after 1 year. LASTLY, 3) customer support is outstanding as they communicated back to every email with detail answers to my question. HOWEVER, if the instructions were detailed enough I would not have to ask so many basic questions. Due to the lack of detail mounting instructions I give product support a 3.6. 5+ for email support and 0.4 for written instruction. Overall I am happy with this purchase.
Jon H.
I purchased the 12v ac/heater for my camper van. There was absolutely no instructions on which connector went into which receptor. I tried contacting the company through their website multiple times and never received any response. Customer service is non existent.
Response from OutEquipProMay 10, 2024
Dear Jon Hicks, I want to personally thank you for your thoughtful review and feedback. It's through insights like yours that we are able to continually refine our products and customer service. In regard to your comment about the connectors, all of our air conditioning systems are designed with a common industry approach in mind. The connectors are intuitive and keyed in such a way that they can only connect appropriately with their corresponding receptors, aiming to make the installation process easy and avoid any mishaps. We understand the confusion and frustration you experienced due to the lack of specific instructions in this regard. We have taken your suggestion to heart and are working on enhanced guidelines that will elaborate on this aspect of the installation process. Your review has been valuable in highlighting this area for improvement. We also sincerely apologize for the delays you experienced in our communication. We've taken your feedback seriously and have implemented measures to ensure more timely responses in the future. Thank you once again for your patience, understanding, and helping us to improve the overall customer experience. We're glad to see you are now satisfied with our responsiveness and we assure you of its continuity. Best Regards, Michael OutEquipPro Customer Service Team
samrawi L.
i purchased a parking heater for my RAM Van. heater is running good , there are 5 speed with very high temperature, economic with Diesel consumptions. price is fair.