OutEquipProReviews of outequippro.com

I recently hired Live-A-Little Vans in Connecticut install the OutEquipPro Summit2 OEP2500 12V rooftop air conditioner w/heater in my Ford Transit 250 camper. I appreciate to compact design, low weight, and efficiency of this unit. The unit was shipped promptly to the installer and Live-A-Little had installed in less than 2 days. Since the van is very well insulated and I don’t intend camping in extreme heat or frigid temperatures, the 10,000 BTU unit is more than adequate. The power draw is relatively low, so my existing LiFePO4 infrastructure can easily handle the load. No invertor power loss from converting 120VAC to 12VDC and the unit is whisper quiet. I also appreciate the quick response from OutEquip’s customer service. When I asked for an electronic copy of the unit’s owner’s manual, they sent me one in a matter of hours. I look forward to years of reliable air conditioning and heating from my OutEquipPro rooftop unit.

I recently purchased the Summit 2 12V rooftop a/c unit from OutEquipPro to install on my 2020 Ford Transit 250 camper van. I encountered a few issues with the install due to having a thicker-than-average roof which required me to purchase longer screws. I also wasn't confident in my understanding of the electrical system requirements and wanted to make sure the system would work with my Jackery. I reached out to customer support for each of those topics separately, and was really impressed with both the speed and quality of their responses. Not only does OutEquipPro have a high-quality, energy efficient, and affordable product, their customer service team (including really elegant AI Agents) are killing it. Great job, y'all. Thanks for all the support.

We bought the OutEquipPro 10,000 btu rooftop AC/heater for our 2015 Ram ProMaster. So far it has been a great experience. We’ve only had it installed for two weeks now. The A/C unit was easy to install, lightweight and sleek, quiet, and is performing at or better than spec. I haven’t tested in all situations, but preliminary testing is showing great results. One thing has me puzzled…. They have a Bluetooth module, which is not offered or seen during the checkout process on their website…. It would be great to have the option of having the Bluetooth module installed prior to shipping, as an add-on. I recommend this product.

Installed this unit on my van and the cooling has been excellent. Customer support answered my wiring questions right away, which gave me confidence during setup. One tip I got from them—don’t overtighten the mounting bolts. Just hand tight or 1–2 Nm is enough.

I’m running this AC on my trailer. It cools reliably, installation was simple, and OutEquipPro’s support team was excellent when I reached out with questions.

Found OutEquip and decided to invest in a quality unit, night and day difference. Their team is actually responsive and knows their stuff. Real company, real support, real performance.

I installed the 12V unit in my Sprinter van and it’s working like a dream. Quiet, low power draw. I had tons of questions before cutting the hole, and the support team answered every one of them quickly and clearly. That gave me the confidence to move forward, and I’m glad I did.

Their customer service is on another level. I asked a ton of questions about power wiring, ceiling gaps, and air return clearance—and every answer was fast, clear, and honest. I even got help picking the right gauge wire and how to adapt to my setup. The AC itself is efficient. On eco mode, I get hours of runtime with minimal battery drain. Truly a pro-grade setup for van life.