OURI. Beauty Reviews | Read Customer Reviews of ouribeauty.com

OURI. Beauty Reviews | Read Customer Reviews of ouribeauty.com

OURI. Beauty reviews

21 approved reviews, newest moderated first

Madelief M.
May 3, 2026
Super mooie en fijne haarborstel
Super mooie en fijne haarborstel ! Kamt mijn haar goed door en geeft een mooie glas super blij mee 🤗
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Adam
Apr 13, 2026
Ik heb zojuist mn Aeroflot pro…
Ik heb zojuist mn Aeroflot pro ontvangen en ben zeer tevreden over het product zelf! Wat een aanwinst! Snel geleverd en de klantenservice ook! Raad het zeker aan.
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Mehdi
Apr 10, 2026
Goede kwaliteits producten en snel…
Goede kwaliteits producten en snel geleverd ook. 5 sterren!
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Marc van der S.
Apr 8, 2026
Such a great experience with Ouri…
Such a great experience with Ouri Beauty. Ordered their Aeroflow Pro, was delivered very quickly. Outstanding quality products. Would recommend
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Corines W.
Jan 6, 2026
Bad quality
I had high expectations when ordering from OuriBeauty, but unfortunately the experience was disappointing. The website looks professional, yet the overall service did not live up to that image. Communication was slow and unclear, which made the ordering process frustrating. A bad present for my girlfriend
Response from OURI. BeautyJan 7, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. We have reviewed your order in our system and would like to clarify that our customer support team responded within 10 minutes of your inquiry and remained in contact to assist you as clearly and promptly as possible. We always aim to provide transparent communication and timely support. Your feedback is taken seriously and helps us continue improving both our service and customer experience. Kind regards, Ouri Beauty Team
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Karina G.
Jan 2, 2026
Don’t order from them
Don’t order from them I really don’t recommend you to order from this brand. The boxes came damaged and the brush came open. To me this is unacceptable. I was asked if I want 25€ voucher LOL, I want a refund!!! This is such a scam, the quality of the brush looks poor, very platic. The rest I don’t know, as it’s a gift which I have to give in fully damaged boxes.
Response from OURI. BeautyJan 3, 2026
Hi Karina, Thank you for sharing your experience. All our products leave our warehouse carefully packed and in perfect condition. In this case, the outer packaging was affected during transit with the carrier, while the product itself arrived undamaged. This was immediately escalated with the shipping partner involved. As a gesture of goodwill, our customer support team offered a €25 gift card, even though the issue occurred during transport. We appreciate your feedback and will continue working closely with our carriers to help prevent similar situations in the future. Kind regards, Ouri Beauty Team
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kristine M.
Dec 3, 2025
Hairbrush - Do not buy! Customer service not supportive
I was disappointed with this purchase. The hairbrush was extremely hard and uncomfortable to use, and the product I received did not match what was advertised. When I reached out to the seller for a refund, they refused. I understand their policy about not refunding opened items, but I reported the issue within an hour of receiving the product due to its poor quality — I clearly didn’t even use it. I am highly disappointed when companies falsely advertise their products. I believe companies should stand behind their products and support customers when an item doesn’t meet expectations or advertised quality. Unfortunately, the customer service was just as unsatisfactory as the product itself, and this company seems more focused on short-term sales than customer satisfaction. I will never buy from this company again
Response from OURI. BeautyDec 3, 2025
Thank you for sharing your experience. We’re sorry the product didn’t meet your expectations. Because the packaging was already opened, we weren’t able to accept a return due to hygiene guidelines, but we completely understand your disappointment. We take your concerns seriously and will look into this to further improve our service. Thank you for your feedback.
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Lore V.
Nov 20, 2025
Duidelijke website
Duidelijke website, producten op voorraad en snelle service!
Response from OURI. BeautyJan 3, 2026
Thank you for your positive feedback. We’re glad you found our website clear and were happy with the fast service. We truly appreciate your support. Kind regards, Ouri Beauty Team
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