Matt
Everything was going well until I got…
Everything was going well until I got the item, it came defective, and they take awhile to reply
Response from OSR Market by Ayva SoftwareAug 22, 2026
Thanks for your feedback, and we're sorry the item arrived defective. We've been in touch and will be providing a prepaid return label so we can get this resolved for you. As a small operation, our typical support response time is within 1–2 business days, and we appreciate your patience while we work through each request as quickly as possible.




