RJ B.
Scam Artists
Ordered a gaming headset through them, and what I received wasn't it. When asked for the correct product, was offered a 15% refund and "we'll let you keep the product, It's actually an improvement!" (Checked the specs, it's not. Vastly inferior in fact.) Told them no, I want a full refund now since they obviously lied. They said they would, and it would take 10 days. The only thing they did was inform Google Shop it was refunded. (Google Shop did NOT handle the payment, Osmo did.) Checked with my bank two weeks later and found no refund was issued. Had them issue a chargeback. Oh, and for anyone who gets the run around from them about returning a product when they pull this, at least on the US side: It is the Federal Trade Commission and the Uniform Commercial Code rules and regs that state that THEY have to provide a way to return the product at THEIR expense, not yours. And come to find out that the headset they had on their site isn't even theirs. They're using pics from other companies and just relabeling it as their own, then send a crappier product. (Even the headset they sent isn't even theirs.) I have informed FIFINE, the real manufactures of the headset, about their product and intellectual property being misused in this way.

