s S.
Terrible billing department
The service was convenient and my doctor was relatively well informed. My issue was with the billing department. They have extremely shady practices. They submitted claims incorrectly. It took them a very long time to correct the submissions to CIGNA.I paid a significant amount to Oshi upfront that wasn’t necessary based on my actual co-pay. They have been giving me the runaround for almost a year now on refunding me.
Response from oshihealth.comOct 5, 2026
Thank you for taking the time to share this, and we're sorry billing has been a frustrating experience. We want to help make this right. Please reach out to our billing team at [email protected] so they can look into this.