Moon C.
The customer support
The customer support, and especially Eddy H. were awesome and extremely helpful and informative with any questions or concerns I had.

ORIGIN PC offers lifetime U.S.-based technical support and free US labor for life, giving customers confidence and peace of mind long after their purchase. Whether you need assistance with troubleshooting, upgrades, or repairs, ORIGIN PC’s team is here to help. ORIGIN PC is a high end U.S.-based custom computer manufacturer specializing in high-performance desktops, laptops, and workstations built for gamers, creators, and professionals. Every ORIGIN PC system is hand-assembled and rigorously tested in the United States, ensuring unmatched quality and attention to detail.With extensive customization options, including the latest components, custom paint, and laser focus on customer care, ORIGIN PC delivers systems that are as powerful as they are personal. Choose ORIGIN PC for a computer built to perform and backed by a company dedicated to supporting you for life.Please give us a call or visit our live-chat for questions. We're here for you!!
ORIGIN PC (originpc.com) has 613 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Moon C.
The customer support, and especially Eddy H. were awesome and extremely helpful and informative with any questions or concerns I had.
Jen
I got a prebuilt from origin with a corsair mouse and keyboard. My mouse was a little faulty, so they sent me a new one without worrying about me sending back the old one. I really appreciated this gesture. Ive had my pc for about 6 months and so far so good.
David G.
I pre-ordered a complete PC system prior to the release of a GPU (5090 series). From the date of order to the shipping date, communication was absolutely phenomenal with staff at OriginPC (Oliver) giving me updates and checking in. All of my questions and concerns were answered promptly and completely. Super polite and informative. I paid a slight premium over what it would cost for me to build the system myself assuming I could get the components at MSRP, which at this point is impossible so the pricing was absolutely on point for OriginPC
Evan W.
The entire team is top notch. I worked with Flex, Oliver, Eddy, and a few others who names I didn't catch, and they were all fantastic. They got the machine together with the exact (very custom) parts we needed quickly at a price we couldn't beat elsewhere. They were communicative over e-mail and on the phone whenever we had questions or requests. They managed to customize or shipping experience to meet an upcoming deadline at what was an absurdly affordable price. The fact we were able to call up and get top notch support directly in the US, from folks directly working on our machine, was fantastic. Honestly, we're switching over to Origin going forward for our business needs.
Response from ORIGIN PCMar 17, 2025
Thank you so much for the kind words, Evan! It really does make a difference and our team is here to help in case you need anything else. Lifetime US based support and labor is here when you need us!
Robert S.
I pre-ordered a Nvidia 5090 build about a month before release. I received numerous emails about the time frame and progress of the build all the way up until it was shipped. Computer was packaged well and I have only had it a couple of weeks but I could not be happier with this company so far. I have ordered numerous builds from online companies, and Origin is as good as any of them and even better than I hoped for.
Response from ORIGIN PCMar 17, 2025
So glad to hear this, Robert!! In case you need us for anything, please remember that we're here for you 7days a week. Lifetime US based support and labor is by your side :)
Drakah
My representative was Jay F. and he made my experience very easy and informative. He consistently gave me email updates on the processing of my PC. I did have a few questions along the way which he answered accordingly. It was a pleasure having the constant communication as it is highly important when purchasing anything. I am so glad I went with Origin PC that shows that they care about their customer!
Shenzhen
This is my second build from Origin PC and they've been nothing but great both times. The customer service is readily available, communication is clear and they're always very helpful and transparent. I will always recommend Origin as the go-to if you're interested in buying a new gaming PC.
Kyle G.
December 2024 Order - Placed the order early December 2024, received follow-ups on the PC build by Flex at Origin PC during each transition stage. Overall was a good experience and would be a repeat customer in the future. Took ~12 days from Order placed to PC being received.