ORIGIN PCReviews of originpc.com

Odette N did a great job helping me !

I've built 5 PCs over the years, but I just turned 70 and decided my eyesight is so bad that I would have trouble building another one. So I decided to buy a prebuilt instead. My biggest concerns were quality components, build quality and BIOS configuration. I selected Origin because of their good reputation and I liked the components I could select. I am very happy with the Origin PC purchase process and Oliver's (Sales support) frequent and informative communication from order to delivery. The PC arrived earlier than estimated and in good shape, it booted OK (nothing had shifted in transit) and the build quality looked excellent. I was pleasantly surprised to see that the memory was configured correctly to run at 6000 MT/s (instead of some default lower speed). So yes, I'm very happy with the PC and my Origin PC transaction! I sent them a minor "Getting Started" suggestion: Include instructions on how to activate OEM Windows. --- Windows 11 Home reported that it wasn't Active, requires OEM activation. I looked through my paperwork and emails for a key, but couldn't find anything. I then googled "activate OEM Windows" and found a reference that said to click Troubleshoot and it would activate, which it did. I'm computer literate, but this wasn't something I had ever encountered since my builds were normal Windows installs and had a key. This was a minor speed bump, but I suspect it results in a few support calls for you that could be avoided and it would reduce some user frustration. Cheers, Roy An old retired PC gamer who plays BF6, horribly, but still plays. 🤪 --- System Info Case : OPC Millennium Prime I/O Port Placement : I/O Port Bottom Processor: AMD Ryzen 7 9800X3D Motherboard: MSI PRO X870E-P WiFi Memory: VENGEANCE RGB 32GB (2x16GB) DDR5 6000MT/s System Cooling: CORSAIR iCUE LINK TITAN 360 RX RGB AIO System Fans: Corsair iCUE LINK RX120 RGB Graphics Cards: NVIDIA GeForce RTX 5080 16GB Operating System: MS Windows 11 Home Operating System Drive: Samsung 9100 PRO 2TB Power Supply: Corsair RM1000x Shift Series PLUS GOLD

I was ordering a laptop for my kid, and not only was it super easy to choose what I wanted for the build, but Eddy Hernandez kept me abreast of the situation on every single step! He told me when it was received, when it was being built, when it was being programmed, when there was QC being done, and even when it shipped. I have never in my entire life had such a detailed service. 10/10 experience. If I am ordering another custom laptop, Origin is getting my business first!

PC is working great out of the box, was packed expertly and the service member Flex had good communication throughout the whole process. The build is solid and well organized, there wasn't any bloatware as far as I could see beyond the company background. Hopefully I don't have to use the support service but its there if I need it.

Oliver was very helpful and patient with my requests! I truly appreciate the time, effort, and professionalism in providing us with a solution.

Excellent customer support. They also say they can't honor specific or special requests, but they do read them in the comments and try their best (which happened for me!).

Fast,easy, and helpful service and information about my issue that was resolved in just a few minutes.

Jay F Was very helpful with answering all questions in a timely manner, and resolving a (small) problem involving the Pro Kit very quickly. The rig runs perfectly, no issues at all.