To provide the utmost in service and respect to out customers; to engineer great quality, high value tactical footwear; and to meet the specialized needs of uniformed service professionals who have placed their trust in us.
Original S.W.A.T. (originalswat.com) has 303 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
Original S.W.A.T, originalswat.com
Website
originalswat.com
Category
Tools & Equipment
Location
Stockton, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 4% of reviews.
Latest
Most recent review: June 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Safety Toe Metro Side Zip Boot. I work in a plant. The platforms our machines sit on have very aggressive anti slip serrated steel bars for us to stand on. Everything is also covered in oil. The platforms sheered the lugs off my boots in 1 week of use. The boots are stripped down to a bare minimum of rubber and in some spots worn thru to the sole. However I rated 3 Stars because I thought they were the most comfortable break-in period and the anti slip did work. These boots would be perfect for street use however cannot take heavy factory boots.
DH
Donald H.
Not satisfied yet
I love the comfort of my boots however I just got them and they are already falling apart..what do I do?
Response from Original S.W.A.T.Mar 31, 2014
Hello sir,
I'm extremely sorry you've experienced this. I looked up your order and passed along your information to the head of our customer service department. You are well within our 60-day comfort guarantee window. If the boots are falling apart already, it also sounds like they would be covered by the 1-year defect warranty. We definitely want to let our product team get their hands on your boots so we can see what the issue is and get any problems resolved for future customers.
Please accept my apologies. You should hear from our customer service team tomorrow to talk about the next steps. If you'd prefer to contact us when it is convenient to you, please call 1-209-234-4200, Monday through Friday from 7:30am to 4:00pm Pacific time.
Thanks for giving us the opportunity to make this right.
Best regards,
JP
WO
Wong
Pretty good but it could be better, based on my experience so far
Let me start off by saying that this is a great product, but there are some minor issues that need to be fixed before I can confidently give it a 5/5, based on my experience. Others may differ, and that's alright.
When I first got the product I was excited, I immediately tried them on and they felt wonderful. Lightweight and soft, yet firm, contact to the ground with each step, a slight squeak here and there but I put into consideration that it was brand new after all so no complaints there.
As the days went on I noticed that there was this annoying bump in the inner-middle side of the tongue, which would be located around the inner ankle. It turns out it was the stitching of the material that caused this uncomfortable lump. I seem to have gotten used to this issue for the most part and when the issue resurfaces, it can be solved by simply shifting the tongue towards your outer side. (My friend tried it on and had no problems with the stitching, it could just be me).
I also noticed that there are some threads that stick out which may cause it to look as if it was coming undone, but that's not the case, just something that may bother some. The quality of the boots are pretty good, but the consistency seems to be somewhat noticeable. After a week of wear, the tread on the front-center part of my boot seems to be coming apart, notably along the tread zigzag design, and therefore causes this irritable squeaking no matter what surface I walk on. The tread on my right boot is fine and still in one piece, not so much as a tear.
I really love the zipper on the side of the boot though, it is absolutely wonderful and really makes taking off and on the boots really easy. The boots are comfy, and as they advertise, very light. You could wear the 9" boots and still look like you're wearing normal shoes if your pants covers them.
The boots pretty much what the company advertises, the only word of warning is that you shouldn't expect them to be perfect in every way shape or form, and that they may not hold out in terms of endurance as long as you'd hope them to.