Jan W.
Closed down with one month notice and…
Closed down with one month notice and is now refusing to send us the rest of our data.. Such a waste of time using their software.

Oribi Analytics helps marketers to get actionable insights, unleash the full power of their marketing activities, and make smarter decisions that drive results. With an extremely easy interface, a smart algorithm, and the right set of features, Oribi makes you fully independent of developers and analysts and serves as your independent source of truth to monitor, analyze, optimize, and share your marketing efforts.
Oribi (oribi.io) has 28 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent

Sales & Marketing · Wilmington, Delaware
Excellent

Sales & Marketing · Wilmington, Delaware
Excellent

Sales & Marketing · Dover, Delaware
Excellent
28 approved reviews, newest moderated first
Jan W.
Closed down with one month notice and is now refusing to send us the rest of our data.. Such a waste of time using their software.
Mark T.
After using them for a couple of years they increased their price from $29 to $200 (for a website with less than 100 visitors a day). And they had the cheek to say this was a heavily discounted and competitive price. The end.
Contractor Advice U.
I trialled this product after seeing it advertised on YouTube. It seemed ok at first, although a bit disorganised at showing clear stats. After my trial ended, I was shocked to find they charged almost 700$ a month. There are plenty of other alternatives out there and I chose a much better one for 40$ a month. This is just as good, if not even better than Oribi. Unless you a large business, I would highly recommend staying clear of Oribi.
Response from OribiNov 23, 2021
Hello! First off, we want to say thanks for leaving us feedback. Every response to our product is much appreciated as we continue to grow and improve. We're disappointed to hear your experience with Oribi wasn't satisfactory. Our goal is for every trialing user to see the immense value that Oribi brings to thousands of other customers. While Oribi's price tag is higher than that of several other tools out there, our customers will be the first to tell you the investment is worth it. If you ever decide you're interested in learning more, we'd love to schedule a 1:1 call with you to find out more about your goals and what's important to you in an analytics tool. We wish you all the best with your conversion goals! The Oribi Team
SavvySpaces
Umm not really sure what to say here, Tried the 7 day free trial but the reality is this software is not worth the over $8,000.00 annual fee. They are clearly marketing to the big corps who don't really mind the extortionate costs, certainly not anything a small - Medium business could look at. Sure it is more visual and pretty than GA but at its core it does not really do much more. Ultimately they lost me by being uninterested and cancelling the scheduled demo when I questioned the crazy price tag the GA offer for free.
Response from OribiOct 21, 2021
Hi there! First of all, thanks for taking the time to review Oribi—our customers are the heart of our business and all feedback is important to us. We’re bummed to hear you weren’t satisfied with your Oribi experience. Oribi has helped thousands of customers dramatically improve their results, and although the price tag is higher than Google Analytics, our clients will tell you that Oribi has truly changed the game for them. If you’re still interested in learning more, we’d love to schedule a 1:1 call with you to find out more about your business goals and what you’re looking for in an analytics tool. Just let us know! All the best, The Oribi Team
Lina
Very easy to use platform with awesome features. Your imagination is the limit when creating funnels and setting up events. It tracks everything with just a few clicks set up but I chose it because it's more transparent than Google Analytics and easier to use and understand, also for my clients. The support team is always ready to help and answer really quickly. Special thanks to Guy who jumped on a call with me to try and figure out a tracking issue. I'm yet to start using all the features and I'm sure I'll be pleasantly suprised every time I learn something new.
Giacomo C.
Oribi is an invaluable tool that helps us track our clients' conversions, engagements and sales without having them put complex code on their website. We wouldn't be here without them. We have been using it for a year and I definitely recommend it. Guy and his team are also very kind and supportive.
Skyler N.
I've had nothing but good customer service with these guys.
Tiani C.
Oribi charged my business thousands of dollars in error during my holidays, which forced me to return home early and fix the problem. I had to prompt their Customer Service team for an apology. I would never use it again and I would never recommend it.
Response from OribiJun 3, 2021
Dear Tiani, I'm Arik, Oribi's product marketing lead. Like you, I also like to enjoy my vacations, and if something interferes with that, I'm upset. Truth is, we made a mistake. An unintentional and honest one, but still, a mistake. Although you were refunded immediately, I can understand and relate to the frustration. I want to apologize on behalf of the entire team. We also learned from it, and made sure this won't happen to other customers. Like us, you run your own business. I'm sure you don't want your business to be defined by an honest mistake. I'm happy to connect directly and find a way that will enable you to experience our product's value. Please feel free to contact me directly - [email protected] Best wishes! Arik