OrenaReviews of orena-cosmetics.co

This company uses EVRi to ship/deliver their product. EVRi have a TP score of 1⭐️ they are officially the worst UK courier company. I haven’t received my order, I’ve contacted Orena with my complaint but their Customer Care are unsympathetic & won’t uphold their guarantee or follow UK Consumer Rights. I haven’t received contacted asked for my order to be reshipped but Orena have stopped responding to my emails so I will have to contact my bank. THE STRESS ISNT WORTH IT

Be aware of fabricated 5 star reviews on the trustpilot site. All the 5 star review posted in 1-2 days time frame which is good sign of fabricating the review.

Not all product works for everybody. So ordered this because the website says, "if you see no improvement in 0 days, we'll refund you in full, no questions asked". They told me that I should see results in 3 weeks. I did use it for 8 weeks and no result at all. I emailed them and asked for a refund because it didn't work for me. They are asking me to return the product but I have consumed all of it. They refuse to give me a 100% refund, saying, that their policy is that I have to return the product to get a refund. They are offering me 60% which is unacceptable. Be careful with this company, as they do not deliver what they promise.

I bought these - its to early yet but i think they are working - however these vultures keep my credit card details and just decided to reorder my first purchase and just help themselves to my money !!! I intend to make some serious noise about this !!!

Très déçu de la marque! Je devais recevoir mon colis (deux mois d’attente au moins) et je n’ai rien reçu!