Home On T.
A bumpy ride.
Pros: Good customer service. Fast response. Looks better than V5.00 Much more faster and stable than V5.00 too. Cons: - Could have had better speed. Test ranks my site as "average" - Pickup/Delivery function does not work at all and have not worked since launch. You can not have Pickup delivery-only after closing delivery. Order for delivery still gets trough even if set to pickup only - Metatags does not work, which make Google search optimising (SEO) a drag. - Occasionally system fails to add delivery price to billing. Seems to happen more often after altering delivery zones. Has been reported a few times but the devs does not know what the culprit seems to be. - Driver app and manager app needs optimisation. Business app caches all orders and makes it more and more sluggish over time. API needs to be worked on. Been told its in the works but they take a lot of time fixing this. - Dashboard could function better and have better features. It has a lot of potential to be more powerful. - Costly to alter things after your personal needs. - Some minor functions and feature bugs and solutions can make you go insane to why its not better done.
Response from Ordering.co - www.Ordering.co ReviewsApr 29, 2018
Hello, We thank you for your review. You are right, there is no perfect software but we are 100% customer-orientated as you say, and every day, we are becoming better and better. We are practically unstoppable. We are always happy to help you with any problems that you have as always because we keep our word. We are working on the API 2.0, and it is going to be awesome. 2018 is going to be a great year! You have been for a long but very long time with us, and we are happy to have you because we have over 36 000 combinations in features and having less than 1% bug rate is quite good thanks to the report that you do as a customer. Also, our huge power in updates (we update and developer faster than any other company in the market) plus we have a super clean and elegant design makes it a challenge not to make any mistake (sometimes I wish we would be robots, so we could be perfect for you). Anyway, you are great! We are looking forward to having you more years with us! Your Ordering Team