Excellent support service, they help you step by step to solve your problems and guide you if you have questions
Response from Ordering.co - www.Ordering.co ReviewsSep 27, 2018
Carlos,
Thank you very much for your kind review!
We are very happy that you with us
your Ordering Team
AF
Antonio F.
It is good but some flaws
It is a good template for a food delivery style ordering app but there is little flexibility as well as a lot of hidden costs.
Response from Ordering.co - www.Ordering.co ReviewsSep 20, 2018
Hello Antonio,
Here is Alonso (Co-founder), How are you today?
This time, I would like to answer to this review personally.
I would like to politely, and friendly disagree with you because I asked you to give us a review. First, our pricing is 100% public, and our comparison tables show the differences between packages, they specify that if you need extra features, you can always (optionally) buy additional features from the marketplace. They also determine what they include and which features are not included. With this I want to explain nothing is hidden and we allowed to cancel, upgrade and downgrade at any time.
We offer full customization services for front-end back and design. We have an API that can be connected to any software out there. With this, I would like to explain that anything that you want is possible.
Also, in your specific case, once you have requested a cancellation, I wrote personally to offer free help to get your wishes done without any extra costs. You rejected the free help, plus, after the cancellation I sent a 50% discount off to your first membership in case, you decide to come back.
I think as a company; we have done all we can to make you happy, we have respected all support times, charges, cancellations and we have gone "the extra mile" with gifts and offerings.
For us, of course, it is always important to put the facts and the transparency of our company out there.
We wish you the best as always and thank you for this five starts review!
Always here to help
Alonso
Co-Founder
IF
Isabelle F.
After sale service: 5 stars!
I am on my 4th month using the platform. I am NOT a developper nor do I have ANY kind of skills when it comes to coding. I find that the platform is quite user friendly and when I get stock, the team ALWAYS guide me with appropriate help center article OR simply support me through the process. They have looked after us if bugs were reported and took the time to answer our numerous questions when in doubt. I haighly recommend the platform for what it can accomplish but more over the incredible customer service and after sale support. We feel secure and well taking care of.
Response from Ordering.co - www.Ordering.co ReviewsSep 20, 2018
Hello Isabelle,
Such a nice review from you, yes, we love helping you ALWAYS!
Have a nice time using our software!
Your Ordering Team
SB
Suthan B.
Trust worthy
Trust worthy. Response to questions fast. Great team to work with.
Response from Ordering.co - www.Ordering.co ReviewsSep 18, 2018
Thank for this sweet review!
Your Ordering Team
RR
Raja R.
My honest review on ordering.co
Hi,
This is the first time that i m going to give my review for any site and reason is that these ordering.co deserve this because they are contributing in societ not only as great service provider but also by helping society members to fight with their health issues without asking any kind of proof.
Let me summarize my story
I purchased their service 2.5 months ago $399/m but very next day i got accident and was hospitalized for almost two months. And in these two months i was charged $399 twice bt i hadn't done any thing with their service and i was worried that my $800 had gone waste and i wrote an email to their support and told them my whole situation.
Guess what then?
Alonso, the co-founder of ordering.co, emailed me and asked me for my health and said he was sorry to hear that. And he said that they will give me those $800 as credit to buy extensions of their app from their market store. Alonso didnt ask me to provide any proof that i got accident.
They are professional. They are loyal. They have quick response. They have innovative ideas. They are what they are. They acknowledge new ideas. They are simply too good. And i wil prefer their services to any one.
Regards
Response from Ordering.co - www.Ordering.co ReviewsSep 13, 2018
Thank you very much for this great review
Yes, we always try hard to help our customers and we think that being kind and helping those in need is an important value for our company
We hope you can stay a very long time with us!
Your Ordering Team
DS
delivery S.
Excellent Thoughtful design for delivery System
Ordering Team is very supportive from day one and the system is one of the best in the industry, thanks Sergio for his great support, we feel very fortunate of being an Ordering.co's customer.
Response from Ordering.co - www.Ordering.co ReviewsSep 7, 2018
Thank you very much for your kind words!
Sergio and the whole team of ORDERING are very happy to have you as a customer
We wish you a huge success in your business :)
Your Ordering Team
CG
Cristiano G.
The sales service is pretty good
The sales service is pretty good, they explain everything
The system has a lot of potentials, there some bugs but it seems there is a support to get those bugs out and lately the system seems more stable
The support is very responsive and you always get an answer, you might not get a resolution on the first go but generally, there is always someone to talk to, which I think is very important
Thanks
Cheers
Response from Ordering.co - www.Ordering.co ReviewsSep 18, 2018
Thank you, Christian,
You have been with us for a long time! Thank for your great support!
SI
Sami I.
Another Year with Ordering!
I just paid my invoice to renew my account for another year, Ordering is a very reliable team and they have amazing products. They have never left me without support for any of my issues and this is why i trust them.
I highly recommend spending money with them on extensions, integrations, and more to develop your business! You can also be sure they will ALWAYS reply to you and get you going in the right direction.
A+!!! 5 STARS!!! BEST ONLINE ORDERING SYSTEM!
Response from Ordering.co - www.Ordering.co ReviewsAug 31, 2018
Hello Sami,
Thank you so much for your decision for another full year with our service.
This comment expresses exactly what the vision and the mission of our company is. We want you to focus in your business because you know that our support team backs you up always.
You are already doing great with your company, and we are sure that this year your company will grow even more.
Congratulations on your success! And a big thank you for your trust!
Your Ordering Team