Natalie
Won’t try again
I deposited and used a low wager bonus, lost my money rather quickly, even after pausing for a bit and coming back to it. Played several different slots, nothing really winning. Once I completely lost my deposit I went to customer support and asked what they would offer after losing a deposit and the representative said 25 spins. I’m not sure if he was having a bad day or just didn’t like his job; however, he gave me the spin info and wouldn’t tell me what it was on and there was no code so I just had to go to the home page and hope for the best. Won almost nothing and I won’t play there again.
Response from OrbitspinsOct 12, 2026
Hello, We hope you are having a great day. We are sorry to hear that your recent gaming experience did not meet your expectations, and we apologize for any inconvenience or frustration caused. This was certainly not our intention. After reviewing the details, we would like to clarify that your deposit was $23, and the free spins offered by our representative had a maximum cashout limit of $50. This promotion gave you the opportunity to win up to double the amount of your deposit, although we understand that the outcome was not what you had hoped for. We sincerely apologize for your bad luck during gameplay. Please understand that game outcomes are determined independently, and we have no influence over the results or winnings of any game. Every spin is subject to the game's mechanics, and winning outcomes cannot be guaranteed. Thank you for sharing your feedback. We are sorry that this experience left you disappointed, and we appreciate the opportunity to address your concerns. Kind Regards, Stacey Ellison




