Orbisify Reviews | Read Customer Reviews of orbisify.com

OrbisifyReviews of orbisify.com

3.9192 reviews
Home Goods Stores
1975 84th Street, Brooklyn, New York

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Orbisify

About Orbisify

Orbisify is a premium LED lighting company based in the United States, specializing in modern under cabinet lighting systems, architectural aluminum LED profiles, and complete plug-and-play lighting kits designed for homeowners, contractors, interior designers, and builders. Our mission is to make lighting installation simple, professional, and visually stunning — no matter the size of your project.We offer a wide range of high-quality LED lighting products, including under cabinet lights, LED strip lights, recessed aluminum profiles, surface-mount lighting channels, diffusers, power supplies, and smart lighting accessories. Every lighting kit is carefully engineered to deliver seamless illumination, energy efficiency, and long-lasting performance.At Orbisify, we focus on creating lighting that transforms spaces — from modern kitchens and closets to shelves, display cabinets, offices, and commercial interiors. Our LED lighting systems are easy to install, dimmable, and compatible with standard home automation setups such as Lutron and smart dimmers.Each order includes a full set kit with LED strips, transformers, connectors, and sensors — everything you need to complete your project without additional parts. We provide fast and secure shipping across the U.S., free tax, 14-day returns, and responsive customer support ready to assist contractors and DIY homeowners alike.Our products are designed with precision and tested for quality to ensure consistent brightness, excellent heat dissipation, and a premium finish. Orbisify continues to innovate by offering new under cabinet lighting solutions, recessed linear profiles, and custom-cut LED bars tailored to your exact measurements.Join thousands of satisfied customers who trust Orbisify for their kitchen lighting, shelf lighting, and architectural LED projects. Whether you’re building, renovating, or upgrading your lighting design, Orbisify helps you bring professional-grade lighting to your home or business — beautiful

Orbisify (orbisify.com) has 192 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: orbisify.com
Website: orbisify.com
Category: Home Goods Stores
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 85% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Orbisify reviews

192 approved reviews, newest moderated first

Jorge
Mar 31, 2023
I ordered 3 items on 2/10/23
I ordered 3 items on 2/10/23 A couple weeks later I received the order, but one item was missing, I waited a couple weeks to see if I get it. Since I did not received it, I decided to contact the company via email. Next day I got an email not to worry my order was now complete. well as of 3/30/23 still nothing. Worst part not been able to contact the company, email failing to respond, and phone # with dead tone. Frustrating to say the least. Weather this is resolved or not., not ordering from this company anymore.
Response from OrbisifyApr 19, 2023
Dear Jorge, We are sorry to hear that you had a negative experience with our store. We take all customer feedback seriously, and we would like to address your concerns. We would like to investigate this issue further to see what went wrong and how we can prevent it from happening again in the future. Please provide us with your order number or any additional details on [email protected] or livechat you will get a response in 1 minute, and we will do our best to resolve the situation as soon as possible. At Orbisify, we value our customers and strive to provide excellent service. We are committed to making things right and would appreciate the opportunity to regain your trust. Thank you for bringing this matter to our attention. We look forward to resolving this issue and hope to have the chance to serve you again in the future. Best regards.
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Jason R.
Mar 24, 2023
The best experience I've had with an online store.
The best experience I've had with an online store, the customer service surprised me, I asked a lot of questions and I got an answer for each one, after all that I decided to make the purchase. The order has arrived and the quality of the product is 5 stars. A good review, I think you appreciate it as I am very satisfied with the service. Thank you. The products I bought are hunting products, the quality, the price, the delivery of the order are 5 stars.
Response from OrbisifyApr 19, 2023
Dear Jason, Thank you for taking the time to share your positive experience with our store. We are thrilled to hear that you had a great shopping experience with us and that you are satisfied with your purchase. At Orbisify, we are committed to providing our customers with high-quality products and exceptional customer service. It's fantastic to hear that we've met or exceeded your expectations. Our team works hard to make sure that your shopping experience is as seamless and enjoyable as possible. If you ever have any questions or concerns, please don't hesitate to contact our customer service team. We're always here to help! Thank you again for choosing us as your preferred store. We look forward to serving you again in the future. Best regards.
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Karen L.
Mar 17, 2023
This company is terrible
This company is terrible, do not buy from them. I bought a thick yoga mat and when I received it, it looked nothing like the picture. They are only giving me 50% refund for sending me a misrepresented product. I tried to put a 1 review on their site and was not able to, fraudulent company!!!
Response from OrbisifyApr 19, 2023
Dear Karen, We are sorry to hear that you had a negative experience with our store. We take all customer feedback seriously, and we would like to address your concerns. We would like to investigate this issue further to see what went wrong and how we can prevent it from happening again in the future. Please provide us with your order number or any additional details on [email protected] or livechat you will get a response in 1 minute, and we will do our best to resolve the situation as soon as possible. At Orbisify, we value our customers and strive to provide excellent service. We are committed to making things right and would appreciate the opportunity to regain your trust. Thank you for bringing this matter to our attention. We look forward to resolving this issue and hope to have the chance to serve you again in the future. Best regards.
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ARLENE
Feb 18, 2023
Disreputable Company
I would give them a zero or minus zero if possible. On 2/8 I ordered a Pilates mat. It was reasonably priced for a thicker mat. On 2/12 I requested tracking info and was told I would receive it within 24 hours . That never happened. I wrote again on 2/14 and once again requested the info. It was only after that message that I received the information. I was totally shocked when the tracking showed it was coming from China with an estimated delivery date of 3/7. When I questioned this, they told me their warehouse was destroyed due to very bad weather. They should have notified me of this so I could cancel because this date was unacceptable. When I requested the order be cancelled, told it could not be done as item was already shipped. And of course card was charged day of order. According to my credit card company, I can’t disput charges until 3/8 if I don’t receive it by 3/7. I could return item if unhappy but I would have to pay for shipping as the purchase price was under the threshold for free return shipping. Today when checking tracking information it stated abnormal status package delayed st customs. Who knows when I will ever receive the item. This is a horrible company to deal with. I also complained to the BBB Finally the mat arrived today good condition. But it was a nightmare ordering from them . Would n when it takes 2 months for your company to reply it is obvious you do not care about an investigation into what went wrong.
Response from OrbisifyApr 19, 2023
Dear Arlene, We are sorry to hear that you had a negative experience with our store. We take all customer feedback seriously, and we would like to address your concerns. We would like to investigate this issue further to see what went wrong and how we can prevent it from happening again in the future. Please provide us with your order number or any additional details on [email protected] or livechat you will get a response in 1 minute, and we will do our best to resolve the situation as soon as possible. At Orbisify, we value our customers and strive to provide excellent service. We are committed to making things right and would appreciate the opportunity to regain your trust. Thank you for bringing this matter to our attention. We look forward to resolving this issue and hope to have the chance to serve you again in the future. Best regards.
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Janaveve M.
Feb 10, 2023
Orbisify is legit and are great company
Orbisify makes it easier for me to decide on the selection of products. the customer service and the quality of the products make it special. I am very satisfied with everything about the Orbisify, if I have to say something critical then I can only emphasize that they can reduce the waiting time for the different packages even more. On this review, I can say that everything is super high class, the products for the prices they offer are super quality and the customer service I think I have never come across like this. Good job guys. You really deserve a good review.
Response from OrbisifyMar 8, 2023
Yes, Orbisify is legit, and is owned by MIFA AND SONS LLC with Co-Owners Reis Cakolli & Eros Cakolli since 2018. Thank you very much for the positive comment, we are more than satisfied with customers like you. We always do our best in customer service, product design and quality. We will improve every day and good comments are motivation for us, of course we also accept criticism and appreciate it.
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C. M.
Feb 10, 2023
Horrible customer service
Horrible customer service! I received one bumper for half of my crib; not a complete bumper for $45.00 (after waiting weeks to receive the order). At first they told me they would send me a second bumper & even told me it was on the way, but after weeks of waiting I enquired again as to where the bumper was & then was told I had to show proof of a 5 star rating before they would send it to me. In the meantime, my son has bumped his head on the side of the crib that has no bumper, which really infuriates me! They are liars! Horrible horrible horrible! Please buy from a different company!
Response from OrbisifyApr 19, 2023
Dear C.Martinez, We are sorry to hear that you had a negative experience with our store. We take all customer feedback seriously, and we would like to address your concerns. We would like to investigate this issue further to see what went wrong and how we can prevent it from happening again in the future. Please provide us with your order number or any additional details on [email protected] or livechat you will get a response in 1 minute, and we will do our best to resolve the situation as soon as possible. At Orbisify, we value our customers and strive to provide excellent service. We are committed to making things right and would appreciate the opportunity to regain your trust. Thank you for bringing this matter to our attention. We look forward to resolving this issue and hope to have the chance to serve you again in the future. Best regards.
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eleanor G.
Jan 25, 2023
Very happy with the purchase
Very happy with the purchase, the customer service is 5 star. Products are good quality. It's worthy ordering in this store.
Response from OrbisifyApr 19, 2023
Dear Eleanor, Thank you for taking the time to share your positive experience with our store. We are thrilled to hear that you had a great shopping experience with us and that you are satisfied with your purchase. At Orbisify, we are committed to providing our customers with high-quality products and exceptional customer service. It's fantastic to hear that we've met or exceeded your expectations. Our team works hard to make sure that your shopping experience is as seamless and enjoyable as possible. If you ever have any questions or concerns, please don't hesitate to contact our customer service team. We're always here to help! Thank you again for choosing us as your preferred store. We look forward to serving you again in the future. Best regards.
Report
Lydia
Jan 18, 2023
Very disappointed in this company
Very disappointed in this company. I received a backpack that was missing parts that couldn’t be fixed. Therefore can’t be used as a backpack. 7 months later I am still not reimbursed. Every time I ask for a refund they don’t reply. After 6 months they reluctantly offered to send a replacement but don’t reply to my request for a refund. Low quality products, terrible customer service and no accountability. I do not recommend.
Response from OrbisifyApr 19, 2023
Dear Lydia, We are sorry to hear that you had a negative experience with our store. We take all customer feedback seriously, and we would like to address your concerns. We would like to investigate this issue further to see what went wrong and how we can prevent it from happening again in the future. Please provide us with your order number or any additional details on [email protected] or livechat you will get a response in 1 minute, and we will do our best to resolve the situation as soon as possible. At Orbisify, we value our customers and strive to provide excellent service. We are committed to making things right and would appreciate the opportunity to regain your trust. Thank you for bringing this matter to our attention. We look forward to resolving this issue and hope to have the chance to serve you again in the future. Best regards.
Report