OrangeShineReviews of orangeshine.com

Response from OrangeShineSep 2, 2026

Hello, We are sorry to hear about this frustrating experience, but it appears you have posted this review for the wrong business. Our company does not have a mobile app, we do not offer subscriptions, and we do not charge any joining or membership fees. We have no record of a $49.99 charge because we do not offer that type of service. Since this issue is with a different company, we kindly ask that you remove or update this review so it doesn't unfairly impact our business. We recommend checking your bank or PayPal statement for the exact merchant name so you can report the charge and get it resolved with the correct company.

Response from OrangeShineSep 4, 2026

We take this accusation very seriously. Please reach out to us directly with your order number or account details so we can investigate this immediately.

Response from OrangeShineSep 2, 2026

Hello, It appears you have left this review for the wrong business. Our company is a wholesale marketplace—we do not own or operate any photo editing platforms, nor do we offer an AI app called "CineAI." Furthermore, we never charge subscription fees or micro-transactions to use our platform. Since this issue is with an unrelated company and service, we kindly ask that you remove this review from our profile. We recommend checking your bank statement for the exact merchant details so you can report the charge and dispute it with the correct company.

Response from OrangeShineSep 4, 2026

We take this accusation seriously, but we believe you have the wrong company. We do not offer subscriptions or set up automatic charges, nor do we bill in Euros. While we do accept PayPal, we send an invoice for orders, and the buyer must manually submit the payment. We never initiate automatic transfers. Please dispute this "unauthorized" charge directly with PayPal to identify the correct merchant. If you have transaction details linking to us, please provide them.

Response from OrangeShineSep 4, 2026

Thank you for your review. It appears there has been a misunderstanding, as this review seems intended for a different business. Our company is a wholesale marketplace for physical goods. We do not provide videos, video subscriptions, or any 10p video services. Therefore, the charges and costs you are describing are not related to our platform. We highly recommend checking your bank statement to identify the correct merchant so you can resolve this issue with them.

Response from OrangeShineSep 4, 2026

We take this accusation seriously, but we believe you have the wrong company. We do not offer subscriptions, set up automatic charges, or bill in Euros. Please dispute this "unauthorized" charge directly with your bank to identify the correct merchant. If you have transaction details linking to us, please provide them.

Response from OrangeShineSep 4, 2026

Hello M.O., We take reports of unauthorized charges extremely seriously. However, we believe you have mistaken us for another entity, likely "Orange Sunshine," as we do not operate the way you described. Please note the following details to help you identify the correct merchant to dispute this with: We do not process charges in Euros (€). We do not offer subscriptions or any recurring payment services. It is free to join our platform. While we accept PayPal, we never initiate automatic transfers. We send an invoice for a specific order, and the buyer must manually submit payment for it. We recommend disputing this "unauthorized" recurring charge with PayPal immediately. If you have transaction details linking to us, please provide them so we can investigate fully.

Response from OrangeShineSep 4, 2026

Hello , We take reports of unauthorized charges extremely seriously. However, we believe you have mistaken us for another entity, likely "Orange Sunshine," as we do not operate the way you described. Please note the following details to help you identify the correct merchant to dispute this with: We do not process charges in Euros (€). We do not offer subscriptions or any recurring payment services. It is free to join our platform. While we accept PayPal, we never initiate automatic transfers. We send an invoice for a specific order, and the buyer must manually submit payment for it. We recommend disputing this "unauthorized" recurring charge with PayPal immediately. If you have transaction details linking to us, please provide them so we can investigate fully.