Thomas S.
Good products but product registration a complete mess
I like the products, but the product registration is a complete mess, which is why I don't give 5 stars. An inlay said I could get an additional year of warranty by registering the product. The link simply redirected to the home page. No registration button or information anywhere. Customer service said I should register an account on Para Mim (for Portugal) and gave me another link for the product registration that didn't work either. When I told them it was still not working, they referred me to Para Mim customer service, which finally gave me the correct link, which I forwarded to Oral-B's customer service for their information. It's somewhat strange that it's the consumers that have to inform Oral-B how their registration works, not the other way around. Why does Oral-B make it so complicated? They give the impression that they have no idea what they are doing.