Cheick de N.
Shame on oral-b, but Paypal is also no more a reliable company!
Hi, I ordered an electric toothbrush from oral-b in September 2022, and paid with PayPal. I never received the item. Though oral-b confirm that the item has been returned to them and my money will soon be refunded, up to now nothing happened. Since I have not received the item, I had my bank retranfer my money back from my PayPal account. PayPal brought the case to an attorney who brought the case to court. Instead of oral-b, I am the one now in trouble (my schufa ist now negative). I want to hear from oral-b, why they are refusing to refund the money on my PayPal account, knowing very well that they did not sell me anything. I find Paypal very mean, because they know very well that if oral-b had refunded the money it would have been nowhere else to appear than on my PayPal account. I took also an attorney and we shall go to court.