OpusClip Reviews | Read Customer Reviews of opus.pro

OpusClip Reviews | Read Customer Reviews of opus.pro

OpusClip reviews

Showing 20 reviews with 3 stars · Clear filters

Rmb R.
Dec 25, 2025
They extended my subscription when I…
They extended my subscription when I didn't want it and I cancelled it. I also contacted support and they didn't deal with me properly, they closed the ticket without even responding to my problem. Update: They helped me with the refund and everything is solved now, thank you so much!
Response from OpusClipDec 29, 2025
Hi there, Thank you your review and we apologize for your negative experience. We tried to request additional information from you so that we could get in contact but we did not hear back. We'd love to help still! Please reach out to our Amazing Support Team by visiting your OpusClip Dashboard and clicking "Get Support".
Report
Chef F.
Dec 15, 2025
It takes days to get a answer to a…
It takes days to get a answer to a problem. If they fix that... that would be a nice improvement. And customers should have the option to pay month to month. I was told they don't have that & they should. You should not to be able to keep people credit information & then run the card. That is not right. Fix that please.
Response from OpusClipDec 15, 2025
Hi there, Thanks so much for your review and feedback. We really appreciate it. We will share your feedback with our Team regarding implementing a "pay as you go" option.
Report
Jalyn S.
Nov 13, 2025
good value for what it is
good value for what it is. so i get what i need, no exaggeration. polite support as well. though improvement needed regarding upgrading
Response from OpusClipNov 13, 2025
Hi Jalyn, Thanks for your review - it's much appreciated! We'd love to know more about how we can improve the upgrading process. We've requested additional information so we can get in contact!
Report
DeaconLive Under the T.
Oct 23, 2025
They have changed a lot since I first…
They have changed a lot since I first signed on with them in FEB 2025 - Mostly for the better - video still are a little wonky as far as what the AI creates from a long form video (60m +) Also the AUTO switching of layout when left on gets to be a pain once it renders the short vids - I always have to go back in and adjust about every video it creates - It does save time and it you play with the settings and you are just a ONE shot angle it works great
Response from OpusClipOct 27, 2025
Hi there DeaconLive Under the Tent, Thanks for your review and feedback! We appreciate it. We are constantly working on improving OpusClip. Stay tuned for our latest updates! Have yourself a great week ahead :)
Report
Marc
Oct 22, 2025
The degraded quality of the posted…
The degraded quality of the posted videos.
Response from OpusClipOct 22, 2025
Hi Marc, Thanks for review, we appreciate! We'd love to reach out to you and help you regarding video quality of your posted clips. One of our Support Specialists will be reaching out to you shortly!
Report
Ron L.
Oct 16, 2025
OpusClip has great features
OpusClip has great features and results, however the editing refresh rate seems to get slower as the creation of clips progresses and the accuracy of placing elements on the timeline needs to be more exact.
Response from OpusClipOct 16, 2025
Hi Ron, Thanks for your review and feedback! We're sorry to hear that you're experiencing issues in the editor. One of our Support Specialists will be reaching out to you to assist. Thank you again!
Report
Deekron K.
Oct 9, 2025
The software works but everything expires!
The software works as advertised but their payment structure is super annoying. Total BS that we have to spend money to buy credits, which expire without warning, and then use those credits to create clips, which also expire without warning. As an entrepreneur, there is already SO much on my plate. I don't want to have to worry every day to see if my credits expired or if my clips expired. That's another task that creates extra stress. Not happy and will be looking for a more user-friendly solution.
Response from OpusClipOct 9, 2025
Hello Deekron and thanks for the feedback. I'm sorry that your credit expiration caught you off guard and you lost them. On our dashboard you can view your credit expiration date by mousing over your credits in the top right corner. As a courtesy I can extend the credits you lost. Please reach out to Ash on our Discord server https://discord.gg/KeqTMXxWZz, or contact our support team through your OpusClip dashboard and reference this post. For your projects I suggest saving them to cloud storage if you are a pro user. Currently all pro users have access to 100 GB of cloud storage. Check out this article for how to save your projects and enable auto-save https://help.opus.pro/docs/article/saving-your-projects.
Report
Derrick S.
Oct 8, 2025
The mobile site keep crashing
The mobile site keep crashing
Response from OpusClipOct 8, 2025
Hi Derrick, Thank you for the feedback. We recently experienced a technical issue which prevented projects from fully processing and may have caused issues for your browser. You should try using OpusClip with Chrome after clearing your browser cache. If it is still happening to you then you can contact support through your dashboard if you are able to access that page, or tag @Ash in our Discord server https://discord.gg/KeqTMXxWZz and reference this post. He will connect you with our support team. Thanks again for the feedback and lets get this fixed for you!
Report