OptumReviews of optumrx.com

I would put a minus number if I had a choice. They SUCK plain and simple. Did not fill my prescription because it was written by the NP. What the F

Don't even think of ordering here you will never get anything Use NYU lagone specialty pharmacy which is approved by the insurance company. What a difference in dealing with the 2 companies Optum no customer service and never sends out anything. NYU Lagone was unreal understanding and helpful I received my medication within 2 days to my door

No communication about problems

TERRIBLE!! Called every day for status and always put on hold while they check with pharmacist. Always excuses while I wait and run out of my meds. DO NOT SUBSCRIBE TO THIS COMPANY. JUST PAY MORE AND GO TO LOCAL PHARMACY. HORRIBLE EXPERIENCE EACH CALL WITH THESE INEFFICIENT PEOPLE.

Tried to sign up on internet portal "something is wrong will contact in a week or call medical office". this was to refill a prescription medicine. This place is messed up.

Let's just call this company what they are. Murderers. A 22 year old man is now dead because this company charges so much for medication that this man had to choose between rent of an inhaler.

horrid is the only word that describes Optum. My doctor has sent in my prescriptions three times and received a confirmation that they were received. They never show up on their web site and eventually I get a message that the prescriptions (which their customer service says they never received) are being cancelled because the doctor has not responded. I’ve called three separate times begging for help only to be told they are unable to do anything and the doctor is lying. Right, my doctor of 30 years is faking the confirmation message. This is a fraudulent company that should be investigated immediately. Their customer service people are rude, barely speak English, and can often be hard to hear over the chickens in the background (not kidding).

If I could put Zero I would...I would not suggest this program at all. My husband and I both signed up for this program because we thought it would cheaper and easier WRONG... first thing they did was fill my meds that did not need to be refilled, they were more expensive..they were suppose to notify me before they were filled and there was no communication with them at all..They messed up my husbands so bad he and his dr are still fighting with the insurance trying to get it all cleared up and this has been going on for 4 months. So please do your research....AGAIN I WOULD NOT SUGGEST THIS COMPANY...REMEMBER IF I COULD HAVE GIVEN THEM A ZERO I WOULD..