OptiontownReviews of optiontown.com

I do find this website and the product perfect for what I need. Haven't had any major issues so far. Just some small issues on the website when I wasn't able to book my flights but I've contacted customer service and it got sorted within hours. The app still doesn't work, therefore the missing star. Initially I've read the reviews and I saw 2* but most of the reviews are based on upgrades not on actual bookings. You can book your flights and done. As well I saw some reviews regarding the price for a flight. Yes, maybe you could get cheaper I don't know, but only if you have the time and energy to constantly look for the cheapest fare. If not a flat rate for your flights without having constantly to look for your flights I think that is amazing. If you are looking for some reasonable cheap, hassle free airline tickets in order to commute back and forth to your business, job or home I do recommend their product.

I used Optiontown a number of times and always have been upgraded. Recently from Bangkok to Ho Chi Min City (HCMC) HCMC to Hanoi and Hanoi to Bangkok. On the HCMC to Hanoi I only received my business class boarding ticket just prior to boarding. That was OK as they had told me, when checking in, that they had to confirm the availability of business class seats. I find the service very good but it can be a little stressful if you do not have access to the internet whilst travelling near to your departure time and you have not received your

"last 2 return trips we were upgraded to amd very pleased. Highly recommended to other flyers who would like affordable and upgrade. Many thanks to Optiontown.

This is a further review following an earlier one which related to failed upgraded flights from Muscat-KL. I stated at the time that the software allowed me to proceed with an upgrade request even though I had checked in and on arriving at the airport Oman Air said upgrades are not possible after check in! Therefore Optiontown gets to play with my money which was over $1000 for 5 days. The money was refunded I’m pleased to say but the exchange rate was brutal.

Booked and paid for a business class upgrade from economey on 18th may 2018 for travel on 23 June. 5hrs before the flight was due to depart I received an email to say upgrade approved subject to availability. I was first in line at check in, handed my passport to the check in lady, she said you upgraded through optiontown? i replied yes she then proceeded to print boarding pass out. Have a good flight she said and off I trotted through fast track security. I'm now sitting in lounge waiting to board. Happy Days. I would use optiontown again.