Kaye T.
I had a great experience being assisted by roger.williams
I had a great experience being assisted by roger.williams he was patient and helped me with all my concerns. My first ticket redemption is now successful. Thank you again!
Optiontown is a pioneer in the world of travel options. Our vision is to develop unique and innovative travel options that help to optimize value for both travelers and travel providers. Built using our patented technologies, our revolutionary product portfolio includes the Upgrade Travel Option (UTo, pronounced as 'You Too'), the Empty Seat Option (ESo), the Flight Pass Option(FPo), the Flexibility Reward Option (FRo), the Multiple Booking Option (MBo),the Preferred Flight Option (PFo), the Preferred Seat Option (PSo), the Lounge Access Option (LAo) and the Extra Baggage Option (XBo).Our unique technologies are based upon concurrent optimization for travelers and travel providers. Our optimization approach concentrates on the overall value for the parties involved rather than simply on a specific product or service.Visit https://www.optiontown.com/jsp/MTP/MTP_About_Us.jsp
Optiontown (optiontown.com) has 483 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Showing 251 reviews with 5 stars · Clear filters
Kaye T.
I had a great experience being assisted by roger.williams he was patient and helped me with all my concerns. My first ticket redemption is now successful. Thank you again!
amjad R.
Quick response Helpful in resolving the issue
George M.
My appreciation goes to Kelly Anderson who have quickly and swiftly assisted on Whats app I got a great,quick and professional customer support service from option town.It just needs a a small patience and it works smooth swift.I would like to highly recommend the whats app model service. Thanks a lot once again Kelly Anderson for your support.
Private A.
I had problems making my first booking online due to my computer. The call centre staff and booking agents were quick to respond and did it for me telephonically . It was so reassuring that my investment on flights is managed by such great customer support and back up systems. A flight pass was definitely my best purchase this year ! Thank you to staff at Optiontown!
du Toit L.
Excellent product for frequent travelers. You pretty much compile your own package. The only comment I can make is that there is this initial financial rewiev that you are not aware of when you first book and you immidiatly try and contact customer service which is not very easy to get hold off. But this is just a process that the booking goes through so be patient. I had a issue with my booked flights and after getting hold of customer service one person really went above and beyond solving my problem very professionaly. Thank you Kelly Anderson for the great service.
Ali O.
They have good support, thanks to Jeffrey Gibson he help me a lot recently. also you can change your flight booking very easy from their website only issue is the booking during season, otherwise everything is goof
Yoyoc
great experience. so accommodating. great price.
Mohammed H.
Great service. I was slightly concerned with the how long the financial verification would take, but was pleasantly surprised. Very quick and professional support. Well done. Note the online chat feature needs more attention, otherwise great.