OptiontownReviews of optiontown.com

Be careful!!! I have a serious problem with Optiontown. 18 months ago, I purchased 20 flights from Frankfurt to Amman for a total of $7,000. Unfortunately, there is a contractual issue between Optiontown and the airline, which has prevented me from using any of the flights. For 18 months, I have been trying to get my money back, but all my attempts have been frustrating. I have sent numerous emails, of which more than three-quarters have been ignored. The few responses I received were unhelpful and did not offer a satisfactory solution. I even contacted a lawyer in the USA, and i wait! I want to urgently emphasize: Be careful!

As Optiontown now 6 months after my flightpass has expired and ask me to give them a review again; I will repeat myself... This is a scam... I bought business class tickets as I am traveling a lot between Oslo and Johannesburg. However, it became obvious pretty early that they only have 1-2 available seats to cover this offer. I ended up not being able to travel at all even trying to be flexible with dates for half of the travels and ending up not being able to utilise all of the procured tickets - and having to rebook one of them, ending up loosing at least 6000 USD. Their customer service is a joke where at one point they said that there were two available tickets for me but I had to book them separately - then of course being able to book one and then had to pay for the second. This was with Ethiopian and I cannot understand why they promote this scam; this puts my anger to also go towards them. DO NOT SIGN UP. It is not valuable at all for any business travelers.

I've been scammed by this company. I bought a "Flight pass" From them for 20 recurring flights for $6000. I've using half of the flights, and suddenly, half a year later, they're asking for an additional $2300. It's ridiculous. I've refused and now they're cancelling my flights, and refuse to refund me the money. So I've lost money on the Flight pass, and now I also have to pay again for the same flights I wanted. Beware- this company will not honor their commitments, do not give them your money, as they will scam you and not give it back!

DO NOT USE THIS COMPANY! I purchased a ticket package from them for 6k. After redeeming my first roundtrip tickets I took the first section of the flight. When I went to return home I noticed they had cancelled my tickets. I tried in vain to contact them and had to buy an extremely expensive one way ticket home. After many attempts to contact them I finally got a response that they put the wrong price on the website and instead of 6k it should have been 32k. That is crazy expensive and I can buy the tickets cheaper from the airline directly. They refuse to give me the tickets unless I pay the difference and they refuse to refund me. Unfortunately since they wont respond anymore and they dont answer their phone I have had to hire a lawyer and will have to sue to get my money back. DO NOT USE THIS COMPANY

Once again, like almost every week, the reservation platform doesn’t work and I have my money there. I’m pretty sure that the platform will be able to book flights again from the moment that I have already to pay a fee for booking too late. As I mentioned before, it’s more than obvious that this is a fraud company selling a product that either doesn’t exist and doesn’t bring any benefits to the customer. The shame of the story is that we complain to the support line. No one answers no one replies whatsapp and if you complain to the airline , they simply say that I need to talk with OptionTown. It is a mission impossible. Please be extremely careful. Don’t fool yourself on buying this product or you will lose money simple as that. If someone wants proof of what I’m talking, I have screenshots of all conversations with OptionTown all attempts of booking flights. Everything.

Never seen such a big scam in my life. To start with, it took them more than a month before they activate my subscription. Then they didn't adjust the end date. I had to beg for it. Furthermore, flights are not available in my Flight Pass even though I can book them from AirMalta website. Eventually, I could only use 2 tickets out of of my 8 tickets flight pass. It's very shameful.

They somehow stole my email from American Airlines, the only place I use that email, and now bombard me with scamy like emails to sign up. No way would I do any business with this company.

Pass 1007XXX661 OPTION TOWN is clearly a scammer company They attract people with very low price, marketing and after payment we are at their mercy; they can do what they want, - Do mafia act, block your pass, ask for more money, Increase their hidden fees when they want. - They pay fake good reviews on the internet or remove bad review - Update their flight pass rule, term and service without notification in a few second. For a summary; we buy an unlimited flight pass. When I finish to pay all $37.870, they ask me to pay again $10.000. I refuse so they transform my unlimited pass to a 48 flight pass. ETHIOPIAN Airlines help me to bring back the unlimited pass so as "punishment". - Upgrade gradually their hidden fees for booking flight +1833% ($21 to $406) - Upgrade fees +$50 for change or cancel flight - No-show: before $200 with rebooking now $250 or $500 and cancellation - 50 days lost in the one-year subscription with their fake manual verification or create fake technical issue on their application so you can’t book a flight ET fuel Surcharge was already pay on our $37.000 but in november I refuse to pay ther abusive fees for no show so second punishment they add fake surchage without any announcement. You don't see this charge on your ET ticket plane. We was paying $236 for claim a round trip Now we pay $611 You don't know how much you will pay in that hidden fees and they can update it when they want. Join us for the class action facebook group "optiontownscam"