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Optiontown Reviews | Read Customer Reviews of optiontown.com

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Travel & Vacation
Activities & Tours
Optiontown

OP

OptiontownReviews of optiontown.com

3.5483 reviews
Activities & Tours
P. O. Box 42, East Walpole, Massachusetts

Call Directions Website

OPOptiontown3.5

Reviews483 About Contact

Overall score

3.5 out of 5

Average

Average of 483 reviews

Distribution

5★52%
4★13%
3★1%
2★2%
1★32%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(617) 977-8128
optiontown.com
[email protected]
P. O. Box 42East Walpole, MA 02032

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About Optiontown

Optiontown is a pioneer in the world of travel options. Our vision is to develop unique and innovative travel options that help to optimize value for both travelers and travel providers. Built using our patented technologies, our revolutionary product portfolio includes the Upgrade Travel Option (UTo, pronounced as 'You Too'), the Empty Seat Option (ESo), the Flight Pass Option(FPo), the Flexibility Reward Option (FRo), the Multiple Booking Option (MBo),the Preferred Flight Option (PFo), the Preferred Seat Option (PSo), the Lounge Access Option (LAo) and the Extra Baggage Option (XBo).Our unique technologies are based upon concurrent optimization for travelers and travel providers. Our optimization approach concentrates on the overall value for the parties involved rather than simply on a specific product or service.Visit https://www.optiontown.com/jsp/MTP/MTP_About_Us.jsp

Optiontown (optiontown.com) has 483 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: optiontown.com
Website: optiontown.com
Category: Activities & Tours
Location: East Walpole, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Optiontown reviews

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Jefin J.
Nov 18, 2020
QUICK AND RESPONSIVE.
QUICK AND RESPONSIVE.
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Sujith
Nov 15, 2020
Mr Dave Rogers
Mr Dave Rogers, thank you Mr. Dave is extremely professional and the way he has sorted out my concerns is commendable.
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Philip C.
Nov 15, 2020
Excellent Customer Service
I had booked for 5 tickets on Muscat- Delhi sector. I had to utilize the tickets before Sept. 2020. I wanted an extension because of the prevailing Covid situation. They were very helpful in extending it further. What I like most about them is the prompt response to the mails/ queries. I am impressed!
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Lys
Nov 11, 2020
Thank you Barry
Thank you Barry! Very helpful and efficient!
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Mark S.
Nov 10, 2020
COVID-19 Changes
COVID-19 Changes Optiontown have twice extended my pass into next year to cover flights cancelled this year due to COVID. Thanks for all their help. Mark
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Dia B.
Nov 10, 2020
Staff name Dave Rogers is very fast…
Staff name Dave Rogers is very fast respond. He help me edit the passenger detail (correct date of birth of my sister)
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Manuel A.
Nov 9, 2020
OptionTown was very helpful
OptionTown was very helpful rescheduling my cancelled flight due to COVID-19. The live chat works perfectly well
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Avijit Kumar B.
Nov 8, 2020
Courteous and Helpful
I have experienced very prompt responses from Option town customer service , during such unprecedented times when every thing was upside down , they exhibited great control and always were courteous and helpful They resolved my issues in best possible way... Regards Avijit Kumar Bose
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