jayakumar P.
excellent service
excellent service
Optiontown is a pioneer in the world of travel options. Our vision is to develop unique and innovative travel options that help to optimize value for both travelers and travel providers. Built using our patented technologies, our revolutionary product portfolio includes the Upgrade Travel Option (UTo, pronounced as 'You Too'), the Empty Seat Option (ESo), the Flight Pass Option(FPo), the Flexibility Reward Option (FRo), the Multiple Booking Option (MBo),the Preferred Flight Option (PFo), the Preferred Seat Option (PSo), the Lounge Access Option (LAo) and the Extra Baggage Option (XBo).Our unique technologies are based upon concurrent optimization for travelers and travel providers. Our optimization approach concentrates on the overall value for the parties involved rather than simply on a specific product or service.Visit https://www.optiontown.com/jsp/MTP/MTP_About_Us.jsp
Optiontown (optiontown.com) has 483 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Showing 251 reviews with 5 stars · Clear filters
jayakumar P.
excellent service
jijin L.
Thanks a lot for the help and support from the optiontown team. I am highly satisfied with their immediate response and helping nature .
Ramzi Q.
The support has been exceptional especially in handling the travel passes and bookings cancelled during the flight ban during COVID. Both the support through emails and directly with customer service. The process was a bit of challenge, but they made it easy.
Alka A.
We are very happy with the support provided by option town..Thanks for their kind gesture and being considerate during the pandemic by providing extension for the pass.We look forward to your continuing support as this pandemic doesn't show early signs of abating. Regards Rajive and Dr. Alka Ahuja
Samer S.
due to Covid 19 situation in all the world, i would like to express my sincere thanks to the team and especially Mr. Barry Evans who worked closely with me to solve the issue and extended by flighting pass that i couldn't use due to airlines closing. thanks again for the good service and we hope that it stays as good as it is now all the time. Regards, Samer Shamil
anil S.
Very helpful.Mr Barry Evans's response was very friendly and amazing.Thank you
shiv
Very good support from EVANS
Thanh Hai P.
Thank you Option town. I have a booking with successful assigned UTo for late today, but early today I want to change my schedule to 01 day later. I cannot do the payment for UTo change fee online. In this case if payment is not done immediately, the assigned UTo is not refunded and I have to pay once more for the new one. I am very lucky to receive the support from option town member to help for the little fee. I am very happy for this and I would like to say thank you for your help, specially to Ms. Anna Jonas who is support me strongly and in time. Dearness, Thanh Hai, Vietnam