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Optiontown Reviews | Read Customer Reviews of optiontown.com

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Travel & Vacation
Activities & Tours
Optiontown

OP

OptiontownReviews of optiontown.com

3.5483 reviews
Activities & Tours
P. O. Box 42, East Walpole, Massachusetts

Call Directions Website

OPOptiontown3.5

Reviews483 About Contact

Overall score

3.5 out of 5

Average

Average of 483 reviews

Distribution

5★52%
4★13%
3★1%
2★2%
1★32%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(617) 977-8128
optiontown.com
[email protected]
P. O. Box 42East Walpole, MA 02032

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About Optiontown

Optiontown is a pioneer in the world of travel options. Our vision is to develop unique and innovative travel options that help to optimize value for both travelers and travel providers. Built using our patented technologies, our revolutionary product portfolio includes the Upgrade Travel Option (UTo, pronounced as 'You Too'), the Empty Seat Option (ESo), the Flight Pass Option(FPo), the Flexibility Reward Option (FRo), the Multiple Booking Option (MBo),the Preferred Flight Option (PFo), the Preferred Seat Option (PSo), the Lounge Access Option (LAo) and the Extra Baggage Option (XBo).Our unique technologies are based upon concurrent optimization for travelers and travel providers. Our optimization approach concentrates on the overall value for the parties involved rather than simply on a specific product or service.Visit https://www.optiontown.com/jsp/MTP/MTP_About_Us.jsp

Optiontown (optiontown.com) has 483 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: optiontown.com
Website: optiontown.com
Category: Activities & Tours
Location: East Walpole, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Optiontown reviews

Showing 251 reviews with 5 stars · Clear filters

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Haneen A.
Sep 26, 2024
The website is excellent and the site…
The website is excellent and the site staff help a lot
Report
David
Jun 11, 2024
PROBLEM SOLVING
While I was struggling to purchase a flightpass I received a kind whatsupp from Kelly offering support and she solved ALL my problems and issues! Not only I was able to complete the purchase of my Flightpass but I was able to buy a second one, one straightway after the other! Thank you Kelly A. !
Report
Victor B.
Jan 26, 2024
I put the name wrong but they help me…
I put the name wrong but they help me and fix the problem. Thank you
Report
waleed
Jan 4, 2024
The Helpful online support team by live…
The Helpful online support team by live chat to solve the booking error issue.
Report
MCT O.
Oct 18, 2023
Very happy by interaction of costumer…
Very happy by interaction of costumer service, they are able to help and resolve any problem i have... Thanks
Report
Elizabeth J.
Oct 2, 2023
OT credit issue solved!
Thank you for solving the transfer of OT credit. You explained in simple practical steps and was immediately responsive on chats.
Report
Jules
Sep 18, 2023
Excellent service
I bought passes for $3990 on KQ but was unable to book after the purchase. It took optiontown 3 months to get back to me. very frustrating. However, on the other hand I had previous flightpass which I was also not able to use because of contractual issues between KQ and OT, in this case, a courteous and professional staff from optiontown dealt with my case promptly and I was given full refund as OT credit which I have used on my new purchase. Excellent service.
Report
João C.
Sep 12, 2023
Great customer support agents
Kelly provided a very nice customer support
Report

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