Abe M.
No option town- semi ponzo scheme
I've spent half a day, about 4 hours, thoroughly reviewing Option Town offers for Royal Jordanian flights from/ To Amman/ London. and one more destination. After all the time I spent, I found it worth sharing my findings in relation to 1) Pricing: There is zero discount in any the offers I found compared to the off peak/ regular market price for the flights I searched. 2) rigidity: Option town offer very rigid rules making changes, cancellation, refunding very inflexible if not close to impossible. 3) pass validity date is 2-3 weeks ahead, don't be fooled by the short booking deadline, i.e. 1 day or 4 hours ahead of your flight. Your pass will be valid for making a booking in 2-3 weeks after you've paid your first installment. For example if you buy your pass on Dec 23 hoping you can land an off peak price for flight on Dec 25 by purchasing the 1 day ahead of flight booking deadline, bear in mind the pass will be valid for booking after 2-3 weeks, after Dec 23, at which time prices will normally come down to the off peak price and you will not be doing yourself/ money any favor by locking future 4 tickets ,min, for zero saving. 4) Customer service, you will not be able to contact you flight operator phone numbers or any other contacts to make any changes or anything related to your flight. You have no relation what so every with the flight carrier/ operator. Everything from inquiries to changes and cancellation has to go to option town Customer Care and by EMAIL alone.Option town does not care enough to assign any phone line for its customers and wants the minimum annoyance from you with the maximum money you can pay. Imagine how much emails they receive and who on earth will be able to answer your emails when you are stuck in the middle of nowhere and needing immediate help. There are many other factors for dissatisfaction, I tried to list the major in my openion. I'm not being harsh on them but one needs to be honest and this is not a company that wants to give you true value for the significant money you are locking with them. One needs to think well before buying any of these passes. Don't lose your mind over the 50% discount promise. Do your research, take your time and you will reach your own conclusion. From what I found, its no option town.