Skip to content

Animals & PetsAnimal Health, Animal Parks & Zoo, Cats & Dogs
Beauty & Well-beingCosmetics & Makeup, Hair Care & Styling, Personal Care
Business ServicesAdministration & Services, Associations & Centers, HR & Recruiting
Construction & ManufacturingArchitects & Engineers, Building Materials, Chemicals & Plastic
Education & TrainingColleges & Universities, Courses & Classes, Education Services
Electronics & TechnologyAppliances & Electronics, Audio & Visual, Computers & Phones
Events & EntertainmentAdult Entertainment, Children's Entertainment, Clubbing & Nightlife
Food, Beverages & TobaccoAgriculture & Produce, Asian Grocery Stores, Bakery & Pastry
Health & MedicalClinics, Dental Services, Diagnostics & Testing
Hobbies & CraftsArt & Handicraft, Astrology & Numerology, Fishing & Hunting
Home & GardenBathroom & Kitchen, Cultural Goods, Decoration & Interior
Home ServicesCleaning Service Providers, Craftsman, House Services
Legal Services & GovernmentCustoms & Toll, Government Department, Law Enforcement
Media & PublishingBooks & Magazines, Media & Information, Photography
Money & InsuranceAccounting & Tax, Banking & Money, Credit & Debt Services
Public & Local ServicesEmployment & Career, Funeral & Memorial, Housing Associations
Restaurants & BarsAfrican & Pacific Cuisine, Bars & Cafes, Chinese & Korean Cuisine
Shopping & FashionAccessories, Clothing & Underwear, Clothing Rental & Repair
SportsBall Games, Bat-and-ball Games, Bowls & Lawn Sports
Travel & VacationAccommodation & Lodging, Activities & Tours, Airlines & Air Travel
UtilitiesEnergy & Power, Oil & Fuel, Water Utilities
Vehicles & TransportationAir & Water Transport, Airports & Parking, Auto Parts & Wheels

All categories Browse by state

Companies How it works For businesses

Search companies/

Menu

Search companies

All companies
Companies by state
How it works
For businesses

Categories

Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

Customer reviews of businesses across the United States, so the next customer knows who they are dealing with.

About

About Five Star Index
How it works
How scores work
Contact

Community

Write a review
Review guidelines
All companies
Companies by state

For businesses

Claim your listing
Respond to reviews
How listings work

Categories

Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

© 2026 Five Star Index. Reviews are the opinions of their authors, not of Five Star Index.

Terms of use
Privacy policy
Review guidelines
Contact

Optiontown Reviews | Read Customer Reviews of optiontown.com

Home
Travel & Vacation
Activities & Tours
Optiontown

OP

OptiontownReviews of optiontown.com

3.5483 reviews
Activities & Tours
P. O. Box 42, East Walpole, Massachusetts

Call Directions Website

OPOptiontown3.5

Reviews483 About Contact

Overall score

3.5 out of 5

Average

Average of 483 reviews

Distribution

5★52%
4★13%
3★1%
2★2%
1★32%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(617) 977-8128
optiontown.com
[email protected]
P. O. Box 42East Walpole, MA 02032

Call Directions

About Optiontown

Optiontown is a pioneer in the world of travel options. Our vision is to develop unique and innovative travel options that help to optimize value for both travelers and travel providers. Built using our patented technologies, our revolutionary product portfolio includes the Upgrade Travel Option (UTo, pronounced as 'You Too'), the Empty Seat Option (ESo), the Flight Pass Option(FPo), the Flexibility Reward Option (FRo), the Multiple Booking Option (MBo),the Preferred Flight Option (PFo), the Preferred Seat Option (PSo), the Lounge Access Option (LAo) and the Extra Baggage Option (XBo).Our unique technologies are based upon concurrent optimization for travelers and travel providers. Our optimization approach concentrates on the overall value for the parties involved rather than simply on a specific product or service.Visit https://www.optiontown.com/jsp/MTP/MTP_About_Us.jsp

Optiontown (optiontown.com) has 483 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: optiontown.com
Website: optiontown.com
Category: Activities & Tours
Location: East Walpole, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Activities & Tours, Massachusetts

CompanyRatingReviews

Passports Travel
Activities & Tours · Worcester, Massachusetts
Excellent
309 reviews
309
Andean Discovery
Activities & Tours · Newton, Massachusetts
Excellent
228 reviews
228
ItaliaPass
Activities & Tours · Boston, Massachusetts
Excellent
91 reviews
91
First Abroad
Activities & Tours · Boston, Massachusetts
Excellent
22 reviews
22

Call the company Directions Write a review

Optiontown reviews

Showing 251 reviews with 5 stars · Clear filters

Sort

Apply

Cecila M.
Mar 4, 2022
I have received excellent customer…
I have received excellent customer service and my requests dealt with promptly.
Report
Ian N.
Mar 1, 2022
I received excellent service from the…
I received excellent service from the customer care team. I am in a foreign country and had to cancel my flight back home in Dec 2021 due to unavoidable circumstances. Option town was kind enough to extend my flight pass period and even issue me another ticket on my preferred date. And they did this with very prompt and courteous replies
Report
Srikanth S.
Feb 28, 2022
Prompt service & excellent feedback…
Prompt service & excellent feedback from the customer care team. All the best for the good services to continue
Report
Wilson G.
Feb 26, 2022
Eased out of hitches
I had some hitches navigating the site, I sent out an email to customer service, help was at hand within minutes. Very clear and concise communication on what I should do to complete the task I was undertaking. Eventually, the customer service officer that I was in correspondence with carried out the task for me. I really appreciate that gesture. Keep it up Optiontown, and I shall keep it right here!
Report
Adebola A.
Feb 23, 2022
Very efficient
Very efficient, prompt and humane. I am ever happy to have dealings with OPTIONTOWN
Report
Gunner Travel Y.
Feb 21, 2022
Quick and helpful
very helpful customer service. help me a lot of my VTL Question
Report
Dennis M.
Feb 14, 2022
I rebook my ticket easily in just a few…
I rebook my ticket easily in just a few minutes thru optiontown chatbox. Thanks a lot Victor.
Report
Mao N.
Feb 11, 2022
I got an issue with making booking…
I got an issue with making booking date... The good support I got from the customer service team helps me to get my issue resolved in a minimum time.
Report

Previous 1…13 14 15 16 17…32 Next