OptinMonsterPowerful lead generation software that converts abandoning visitors into subscribers with our dynamic marketing tools and Exit Intent® technology.
OptinMonster (optinmonster.com) has 375 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Zach S.
Chris helped solve my issue within 30 minutes of the ticket.
Response from OptinMonsterAug 13, 2026
Hi Zach 👋 Fantastic! So glad Chris could help you out with a super fast solution, we really appreciate you taking the time to share your experience!
Ray L.
Very quick support and resolution to a billing issue
Response from OptinMonsterAug 6, 2026
Hi Ray 👋 So glad our team could help so quickly with your billing concern! We're here if you need anything in the future.
Sarah
Quick and friendly response and rep continued to follow up to make sure I had what I needed.
Response from OptinMonsterAug 4, 2026
Hi Sarah 👋 I'm so glad our team could help you out! We're glad to have you with us.
Andy N.
Just a quick shoutout to Mustafa in OptinMonster's support team. He was attentive and persistent in helping track down a glitch that was hampering my use of the admin platform (which turned out to be a browser-extension snag at my end that I was able to have my org's IT folks update). Problem solved!
Response from OptinMonsterJul 31, 2026
Hi Andy 👋 Thank you so much for the kind words -- this made our day! I'm really glad Mustafa was able to stick with you and help track down what was going on. He does a great job of staying attentive and persistent until things are working the way they should. :) It's also great to hear your IT team was able to update that browser extension and get you fully unblocked. Sometimes the snag is on the browser's end, and it can take a bit of digging to find it -- so I appreciate your patience while you worked through it together. We're always here if anything else comes up. Happy optimizing!
Gokce
Mustafa was very helpful and resolved my issue quickly. His replies were clear, and the whole process was straightforward. Thank you for the support.
Response from OptinMonsterJul 30, 2026
Hi Gokce 👋 We're so delighted that Mustafa could provide you with excellent support in a quick manner! Thank you for being with us here at OptinMonster.
Krzysztof K.
It’s a really nice, user-friendly engine for popups of all kinds. Best of all, it allows for complete customization - from CSS to JS, letting the designer turn everything upside down and tailor it exactly to their vision. This isn't just some run-of-the-mill, closed "editor for dummies," but a great engine that lets you embed your own code and unleash your imagination.
Response from OptinMonsterJul 29, 2026
Hi Krzysztof, Thanks for the positive review, we're so glad you're getting the benefits of our powerful customization options to create uniquely designed campaigns to fit your brand and purpose!
Marcus P.
We licensed the wrong digital product. OptinMonster and technical support agent Nwachukwu – immediately – reacted and refunded the payment, almost just when we cancelled and asked for refund support. Crazy good customer service, 100 % satisfied. Tells a lot about any collaboration. – Marcus Podorf
Response from OptinMonsterJul 27, 2026
Hey Marcus! Thank you so much for taking the time share your positive experience. We're so glad Nwachukwu could help you so quickly, that's exactly what we aim for! Wishing you all the best in your future endeavors, and if we can ever help in the future just let us know.
Grace N.
Product Success Specialist Mustafa got back to me on my support inquiry quickly and was able to immediately find a solution to the issue I was having. Fast, efficient, and knowledgable! Thank you, Mustafa and OptinMonster!
Response from OptinMonsterJul 16, 2026
Hi Grace 👋 Thank you so much for the positive review, we're so glad Mustafa was able to support you fully and get you to a fast solution!
