OptinMonsterPowerful lead generation software that converts abandoning visitors into subscribers with our dynamic marketing tools and Exit Intent® technology.
OptinMonster (optinmonster.com) has 375 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Kerstin R.
The customer service is amazing and super helpful.
Response from OptinMonsterJan 9, 2025
Thank you for your kind words! We're thrilled to hear that our customer service has been amazing and super helpful for you. Our team is dedicated to providing exceptional support, and we're glad we could assist you.
Ulrich E.
Great product. Support is competent and reactive.
Response from OptinMonsterJan 6, 2025
Thank you for your kind words! We're glad you find OptinMonster to be a great product. Our team is dedicated to providing a high-quality platform for all of your marketing needs. It's also wonderful to hear that our support team has provided competent and reactive assistance. Your satisfaction is our top priority, and we're thrilled that our team has been able to deliver. We truly appreciate your feedback and look forward to continuing to serve you in the future.
George T.
OptinMonster has a fantastic application that is easy to use and packed with features. Their support team is incredibly helpful, responsive, and always ready to assist with any questions or issues. Highly recommend this service for anyone looking to boost their marketing efforts!
Response from OptinMonsterJan 2, 2025
Thank you for your wonderful review! We're delighted to hear that OptinMonster's application has been both easy to use and packed with features for your needs. Our team is dedicated to providing a platform that is both accessible and versatile. We're also thrilled that our support team has provided helpful and responsive assistance along the way. Your satisfaction is our top priority, and we're glad our team has been able to deliver. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future.
Sam
Customer service is some of the best I've come across for a SAAS company
Response from OptinMonsterJan 2, 2025
Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with our customer service. Our team strives to provide the best possible experience for our customers and we're glad that we were able to meet your expectations. Your positive feedback means the world to us and we'll continue to work hard to provide the same level of service in the future. Thank you again for choosing OptinMonster!
Stan
Mustafa was patient, and very helpful. And he was clearly very technically competent.
Response from OptinMonsterJan 2, 2025
We're delighted to hear that Mustafa was able to assist you and provide you with a positive experience! Thank you for taking the time to share your positive feedback with us. We'll make sure to pass along your kind words to Mustafa and the rest of the team!
Dave K.
Alyssa fixed my mistakes and made it do what I intended, super fast, and done - Thanks
Response from OptinMonsterJan 2, 2025
We're beyond happy to hear that Alyssa was able to assist you and provide you with a positive experience! Thank you for taking the time to share your positive feedback with us. We'll make sure to pass along your kind words to Alyssa and the rest of the team!
Salman A.
Perfect customer service support. I liked the way they explained and simplified things to me (using customized video recording)
Response from OptinMonsterJan 2, 2025
Thank you so much for your positive feedback! We're glad to hear that our customer service support met your expectations. We strive to provide the best possible experience for our customers, and it's always great to hear when we've succeeded. Your kind words are greatly appreciated, and we'll be sure to share them with our team. We hope that you'll continue to choose OptinMonster for your needs and that we can continue to provide you with excellent service. Thank you again for your feedback!
Jacob
Rebecca from Optinmonster has been a fantastic help, in order to get me started with the right package. Some users are commenting about 'auto-renewal' - this can be turned off from the very start. However, it is your own responsibility to point out to support or change yourself.
Response from OptinMonsterDec 12, 2024
Hi Jacob 👋 Thank you for your kind review and recognizing Rebecca's excellent assistance in choosing the right package for you! We're glad she was able to help you get started with ease. We appreciate your feedback on auto-renewal. It's great that you pointed out the option to turn it off from the beginning or reach out to our support team for assistance. Thank you for sharing this helpful information with others. Your satisfaction is our priority, and we're here to ensure a smooth experience for all our customers.
