About Optimus Futures A futures brokerage built for serious traders.Optimus Futures provides active traders with the tools, technology, and support they need to trade futures markets with confidence. We combine institutional-grade execution with transparent pricing and personalized service. Try Optimus Flow Free Open an Account Trade your way, on any device.Whether you're trading E-mini S&P 500, Crude Oil, Gold, or any futures market, Optimus Futures gives you access to professional-grade platforms that work seamlessly across desktop, web, and mobile. From Optimus Flow to web and mobile trading and TradingView—choose the platform that fits your trading style. Competitive Discount Pricing.We believe in straightforward, competitive pricing. Our discount commission rates and low day trading margins are designed to help active traders. No hidden fees. No surprises. Just transparent pricing built for volume traders. Platform-agnostic support. Trader-first service.We're not tied to a single platform—we support the tools you want to use. Our team of experienced professionals is available to help you navigate markets, optimize your setup, and answer questions when you need us most. Get started in minutes.Join thousands of futures traders who trust Optimus Futures for reliable execution, competitive pricing, and exceptional support. Open Your Account Try a Free Demo Want to discuss your trading needs? Our team is here to help you find the right platform, pricing structure, and margin requirements for your trading volume and strategy. Contact Our Team Please note that trading futures and options involves substantial risk of loss and may not be suitable for all investors. Past performance is not necessarily indicative of future results.
Optimus Futures (optimusfutures.com) has 202 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
optimusfutures.com
Website
optimusfutures.com
Category
Investments & Wealth
Location
Boca Raton, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 87% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Easy to navigate platform.
Fast,professional and friendly assistance provided if needed.
Response from Optimus FuturesMar 11, 2026
Thank you so much for your kind words and for taking the time to leave us this review! I am very glad to hear that you are finding the trading platform so easy to navigate.
We take great pride in our customer support here at Optimus Futures, so it is fantastic to know that our team provided you with the fast, professional, and friendly assistance you needed. We know how important it is to have a reliable team backing you up when you are trading live markets. We truly appreciate your business and are always right here if you need anything else!
Best,
Optimus Futures Team
www.optimusfutures.com
KY
Kyle
Too many stumbles
To preface this review, I've got to say that I broke a personal rule of mine when originally writing this review. The CEO himself even reached out to me, which I took as a good sign that someone at the top truly cares.
On to the review...
I don't like that my credentials to CQG are emailed to me because it proves that they aren't stored securely, but this situation is out of Optimus Futures' hands. It's a crappy situation for everyone.
I connect Optimus Futures to TradingView, where I try trading futures options, but I get the error "Non-tradable symbol. You can't trade the symbol at TradingView via Optimus Futures."
So I go back to the web version of Optimus Futures to trade. There's a tab to place an order. I try to look up the symbol, but there's no search box. Instead, there's a popup, and I have to scroll through a list to find the type of contract. The contract I'm looking for isn't on the list.
I go back to the Place Order page and put in the symbol because I know what it is anyway. But there's a random, empty, unlabeled mystery box on the page. It's sketchy, so to be extra cautious, I click the Preview button. I get a "Preview Your New Order" page with a table showing the symbol, bid/ask, volume, et cetera, but the table is empty. I don't know why.
So TradingView doesn't work. The website lends no confidence. Let's try Optimus Flow.
Man...the text and buttons are arthritis-inducingly small. I went through the settings, and there's no way to scale the UI. Some of the text is also gray and blends in with the dark background.
As a last resort, I download the Android mobile app. When I try searching for a symbol, the search box flies above the top of the screen, and I can't see what I'm typing unless I press back. On top of that weirdness, the letters I type in the search box get jumbled up. For example, "silver" comes out as "slivre". At first I thought I kept fat-fingering the text, but no, the app swaps letters around randomly. It took around 6 tries to finally type a symbol properly. At this point, I felt that I had given Optimus Futures enough chances.
The frustration comes down to the design from Optimus Flow's website not carrying into the expected day-to-day applications, which feel outdated. A good UX designer and UX researcher could have prevented these pain points long ago, before a single line of code was written.
I hope one day Optimus Futures is as robust as the leadership’s commitment.
Response from Optimus FuturesMar 11, 2026
Thank you for updating your review and for acknowledging our previous outreach. We always appreciate honest feedback, and I want to clarify exactly why you ran into these roadblocks shortly after receiving your initial credentials.
Regarding futures options on TradingView, you received that error because we do not currently support options trading. Since options traders can act as 'writers' and collect premiums, it introduces a specific type of exposure that falls outside our risk management parameters. Instead, our focus is strictly on highly liquid futures markets, such as the Micros. While the CME lists thousands of different symbols, we intentionally do not enable all of them due to severe liquidity and risk concerns on the more obscure contracts. Because of this, you cannot just randomly search and route any symbol you find. We require traders to focus on the specific, highly liquid futures contracts that are appropriate for their account size. We definitely could have saved you the time trying to route those unsupported symbols had we connected before you started testing.
The empty boxes, missing search features, and errors you experienced on Optimus Flow, Web, and Mobile all stem from the same issue: your account was never actually enabled for those specific platforms. You applied for a specific data feed connection, so attempting to log in to un-provisioned software will, unfortunately, result in a broken interface and blank data tables.
We do want to genuinely thank you for pointing out the mobile app text bug. While symbols route on a live, provisioned data feed, it sounds like you caught a glitch in the unconnected demo environment. We will absolutely have our tech team look into that.
We know the setup process for beginner futures routing can feel complex. We are still here and more than happy to guide you through the correct setup for the platforms you are actually provisioned for. Please feel free to call our desk at your convenience.
DB
Donald B.
Recently opened an account with…
Recently opened an account with Optimus. The process was easy and straightforward. I allowed myself a number of days to get acquainted with Optimus Flow by paper trading. The charting software was easy to pick up and navigate and order execution is simple.
Response from Optimus FuturesMar 3, 2026
Thank you for choosing Optimus Futures and for sharing your onboarding experience. We always encourage new clients to take exactly the approach you did—spending a few days paper trading on Optimus Flow is the best way to build confidence and understand the mechanics before trading live capital.
Optimus Flow is specifically designed to bridge the gap between advanced, professional-grade order execution and an intuitive, easy-to-navigate interface. It is fantastic to hear that the charting and execution have been straightforward for you to pick up.
We appreciate your trust in us and look forward to supporting your live trading journey!
Best,
Optimus Futures Team
www.optimusfutures.com
BL
Blakouu
2 weeks and my account is not setup
2 weeks and my account is not setup, service are to slow, go with other broker
Response from Optimus FuturesMar 3, 2026
Thank you for the honest feedback. You have every right to be frustrated—two weeks is simply too long to wait for account setup, and we aren't going to give you a generic corporate excuse.
The reality is that we have recently experienced a massive surge in demand, and our onboarding team is working through a significant backlog. As a registered brokerage handling real capital, every account requires strict regulatory checks, proper routing to clearing firms, and careful risk allocation. Unlike simulated 'prop' accounts that can be generated in seconds, setting up a live futures account correctly takes time.
We are actively scaling our staff to get our turnaround times back down to where they should be, but we will never cut corners on the security and proper setup of client funds just to rush an application.
We hate that we missed the mark on your timeline and understand why you couldn't wait. We wish you the best of luck with your trading going forward!
HO
Howard
Jake was very helpful and took time to…
Jake was very helpful and took time to make sure i understood.
Response from Optimus FuturesFeb 27, 2026
Thank you for the fantastic feedback! We are thrilled to hear that Jake was able to assist you and provide the clarity you needed.
At Optimus Futures, we know that navigating futures trading and new platforms can be complex. That is why our team prioritizes patience and education over simply rushing through a support ticket. Our ultimate goal is to ensure you fully understand your setup and risk parameters.
We will be sure to pass your kind words directly to Jake. We look forward to providing you with this same level of dedicated support throughout your trading journey.
Best,
Optimus Futures Team
www.optimusfutures.com
CR
Cynai R.
I’ve been incredibly happy with the…
I’ve been incredibly happy with the customer service at Optimus Futures. As someone who is new to both the platform and futures trading, I’ve had several questions along the way. I never hesitate to reach out because I know their guidance truly helps me grow as a trader.
Their team has been consistently helpful, responsive, and patient with me throughout the process. I genuinely appreciate the level of support they provide. I would absolutely give them a 5-star review.
Response from Optimus FuturesFeb 25, 2026
Thank you for the incredible feedback! We are thrilled to hear that your experience with Optimus Futures has been so positive.
Navigating a new platform and learning futures trading naturally comes with a lot of questions. We strongly believe there is no such thing as a bad question, and we are glad that our team's patient, responsive support has helped you grow as a trader. Providing this level of customer service is our top priority, and knowing that you feel comfortable reaching out to us is the highest compliment we could receive.
We are grateful for your 5-star rating and look forward to continuing to support your trading journey!
Optimus Futures Team
www.optimusfutures.com
LG
L “glitch” N.
One of the worst futures broker
One of the worst futures broker. There is a delay and lack of quality in everything they do. I closed my account. There is no accountability of funds you transfer.
Response from Optimus FuturesMar 3, 2026
You contacted us on Saturday, and our team responded the same day. We understand you were frustrated over a broken link. However, instead of allowing us the opportunity to fix the issue and work with you, you decided to close your account immediately before we could even help.
We noticed that all of your online reviews of other businesses are one-star and often use colorful language. We respectfully suggest giving companies and their support teams a fair chance to assist you in the future before rushing to a conclusion.
We wish you the best of luck in your trading.
HA
Harpreet
The people are very friendly and super…
The people are very friendly and super patient
Response from Optimus FuturesFeb 19, 2026
Thank you for the kind words! We know that the world of futures trading can be complex, which is why we believe patience is just as important as market knowledge.
We are thrilled to hear that our team was friendly and super patient with you. Our goal at Optimus Futures is to ensure every trader—regardless of experience leve feels supported and comfortable asking questions. We look forward to being there for you as you navigate the markets.
Best,
Optimus Futures Team
www.optimusfutures.com
