OptimoRoute Reviews | Read Customer Reviews of optimoroute.com

OptimoRouteReviews of optimoroute.com

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OptimoRoute

About OptimoRoute

OptimoRoute - https://optimoroute.com - is a leading platform that leverages data science for route optimization and planning. Over 3,500 of the most well-known logistics, delivery, and field service companies worldwide rely on OptimoRoute every day to save hundreds of hours in operational efficiency and thousands of dollars in fuel costs. As the fastest, smartest, and most adaptable route optimization solution available, OptimoRoute helps companies of all sizes quickly and easily automate their unique and complex end-to-end operational workflows.OptimoRoute can quickly generate daily, weekly, or monthly schedules for hundreds of drivers and thousands of orders or jobs in just seconds. This optimization helps reduce driver hours, miles driven, fuel consumption, and wear and tear on vehicles. Additionally, OptimoRoute offers live GPS tracking for all drivers and vehicles, integrates commercial routing with a top-tier navigation app, and provides accurate customer notifications for estimated time of arrival (ETAs).Our robust route planning software harnesses the power of advanced algorithms and data analysis to optimize complex delivery schedules. By intelligently calculating the most optimal routes, taking into account variables such as vehicle capacities, driver skills, and time constraints, our platform helps businesses to save time, fuel, and manpower.OptimoRoute automates all aspects of long-haul operations for logistics companies, including pickups, deliveries, and reverse logistics. Additionally, it can easily integrate with any delivery or logistics technology such as ERP, TMS, EMS, or CRM systems. This integration can be fully implemented in just a few days, rather than months, helping to maximize return on investment (ROI) and time-to-value.Delivery companies -food delivery, food distribution, building supplies, beverage delivery, big-box, and white-glove services, as well as field services companies - installation, inspection, HVAC, pest control, cleaning,

OptimoRoute (optimoroute.com) has 139 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: optimoroute.com
Website: optimoroute.com
Category: Shipping & Logistics
Location: Palo Alto, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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OptimoRoute reviews

139 approved reviews, newest moderated first

OptimoRoute C.
Nov 28, 2023
always polite
always polite, professional, and helpful
Response from OptimoRouteDec 13, 2023
Thank you for your kind words! We're delighted to hear about your positive experience with our team. Your satisfaction is our top priority.
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OptimCiro GuimaroRoute C.
Nov 15, 2023
System Glitch
The runs hasn't been sent to my drivers as we set up, its been an ongoing situation since three weeks ago. I have been waking up at 2am just to send the runs to them as OptimoRoute system isn't working.
Response from OptimoRouteMar 7, 2025
Hi, thanks for reaching out. This might be as simple as getting an update to your mobile app, which is updated quarterly - but the team is available to look into this further. Thanks.
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OptimoRoute C.
Nov 9, 2023
They save me a lot of time for planning…
They save me a lot of time for planning route for m'y drivers !
Response from OptimoRouteNov 16, 2023
We know efficiency in your business is key, and we're glad to be a part of your success. If you ever have suggestions or need assistance, we're here to help. Thank you for choosing us!
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customer
Nov 5, 2023
I would give 4.5/5
There are some very specific things that optimoroute does not have. Other than that 5/5. If i could, i would give 4.5/5
Response from OptimoRouteNov 16, 2023
Thanks for honest feedback. We're glad to hear you're overall satisfied with OptimoRoute. We're curious about the specific features you feel are missing and will contact you to hear what is it that we're missing. Your insights are valuable in helping us improve.
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mary C.
Nov 4, 2023
hi delivery on time,
hi delivery on time, driver polite ,garment was as expected .thank you
Response from OptimoRouteNov 16, 2023
Delighted to hear your delivery was on time. Thanks for sharing your experience.
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OptimoRoute C.
Nov 3, 2023
OPTIMO MAKES MY JOB SO EASY
OPTIMO MAKES MY JOB SO EASY
Response from OptimoRouteNov 16, 2023
Thrilled to hear OptimoRoute is making your job easier! Thanks for sharing your experience.
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OptimoRoute C.
Oct 9, 2023
Easy to work with and the very good…
Easy to work with and a great customer support.
Response from OptimoRouteOct 23, 2023
We're pleased to know you've found OptimoRoute user-friendly and our support team helpful. We're here to ensure your experience remains top-notch. Should you need anything in the future, don't hesitate to reach out. We appreciate your trust in us!
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OptimoRoute C.
Oct 4, 2023
Doesn't respond to screen lock.
Optimo route works as it should, and the app is very useful. However, my only complaint would be that it doesn't respond to the "screen lock" option on my phone, so it switches to vertical view all the time, even when "screen lock" is on, and all other apps are responding to that option.
Response from OptimoRouteMar 7, 2025
Thanks for your feedback. We are happy to look into this further and see what might be going on and correct.
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