Z M.
If your life is on the line lower your expectations
Had it for almost a year now and it can't seem to finish the job. Dont expect much if your life is in danger! For several years now these companies have existed and the entire industry is one big scam. The laws in California make it to where your private information is available again a year after meaning that you have to pay a subscription service to have privacy. God forbid you have a stalker or somebody trying to kidnap your kid or if you have somebody in another country looking up your public records with a simple search and deciding to steal your parents retirement. The sites even make extrapolations that people that lived in your house 10 years before you were there or somehow your sibling. Let's not pretend that internet services are hard work. They are initially and then they have difficulties as they arrive but the majority of it is automated. 10 months in and still a lot of sites have no results. It really does seem like they draw out the process especially during the first three to six months in order to milk you for more money while making it look like they're doing something. With as much heinous criminal activity and mental illness in the world today it is unacceptable how long this process takes. The fact that my life wasn't taken while waiting for them to get their crap together is a miracle.
Response from OpteryJun 5, 2026
Thank you for sharing your feedback. We’re sorry to hear that your experience has not met your expectations, especially given the concerns you’ve raised around personal safety and privacy. When we help customers remove information from data broker sites, our goal is to reduce online exposure and make personal information more difficult to find. However, removals are not always permanent. Data brokers have different policies regarding opt-out requests, and some may republish information or stop honoring previous opt-outs after a period of time. This is one of the reasons ongoing monitoring and repeat removals are an important part of the service. We also want to clarify that Optery does not sell or share customer information with data brokers or other third parties. Our role is to help customers reduce their online exposure by identifying and removing personal information from sites where it appears. We would like to review your account directly to better understand your current exposure, verify the removals completed to date, and identify any listings that may still require attention. We’ve requested your contact information through Trustpilot so we can locate your account and investigate further. You can also reach us directly at [email protected] with the email address associated with your account, and our escalation team will prioritize reviewing your case. We take feedback like this seriously and appreciate the opportunity to review your account and address your concerns properly.