opositiv.comReviews of opositiv.com

I just have a question about some of the reviews. How can a man review menopause medication? If I'm missing something here please let me know. Thank you

The product pages state 90-day money back guarantee, but that's completely false. They only offer a 30 day guarantee. Buyer beware.

Everything is great! I am totally different after 2 weeks.

So far, both vitamins I have tried are already starting to work after less than a month of taking them. One of my bottles was missing 4 pills so I emailed them and received a response immediately. The next day I received confirmation of more pills being sent to me to replace them. I experienced great customer service and will be continuing to use the products.

I am beyond disappointed with this company. I had an issue with a product that was stored properly and according to the recommended storage instructions, yet the product went bad and was completely unusable. I contacted the company, explained exactly what happened, and even provided pictures as proof of the problem. I expected them to at least make a reasonable effort to resolve the situation. Instead, I was essentially told, “Too bad, you’re outside the return window.” Apparently, once their return window expires, customer service and standing behind their product go right out the window too. What makes this even more frustrating is that I wasn’t demanding anything unreasonable. I simply asked for some type of reimbursement or replacement. They refused to offer ANYTHING. Policies are one thing, but good companies know when to use common sense and take care of their customers. This company clearly does not. After this experience, I have absolutely no confidence in purchasing from them again. I will also be making sure friends, family, and other potential customers are aware of how this company handled my situation. If this is how they treat customers when there is a legitimate problem with a product, people should know what they’re getting into before spending their money. Very disappointing. I expected much better, and I will definitely be taking my business elsewhere.

I was disappointed with my experience. I had an issue with my order and reached out about a refund for the shipping charge, but I never received a response. I ultimately canceled my subscription because I didn't feel like my concerns were being addressed. I understand things happen, but good customer service and communication are important. I hope they improve their responsiveness for future customers

I purchased this product hoping it would help, but unfortunately it did not work for me. My biggest disappointment, however, was what happened afterward. I was automatically charged for a subscription renewal that I did not realize I had enrolled in, and by the time I discovered the charge, a new shipment had already been processed. I contacted O Positiv to request a refund for the unopened automatic renewal shipment of two new bottles. Although the company initially stated that it had made a goodwill exception, I later realized this was only a partial refund applied to my original order, not a refund for the unopened automatic renewal shipment of two new bottles that was the focus of my request. I even offered to return the unopened shipment if the company would provide a prepaid return shipping label. O Positiv declined, explaining that it does not accept returns and that its Happiness Guarantee is measured from the date of the first purchase rather than from subsequent automatic subscription renewals. Throughout the process, the customer service representatives were courteous and professional, and I appreciate their efforts. However, I was disappointed that no exception could be made for an unopened automatic renewal shipment that I neither intended to order nor wanted to keep. I encourage prospective customers to carefully review the subscription terms and the refund policy before purchasing, particularly if selecting a subscription option, so there are no surprises.

I have reached out to customer a few times and each and every time, I received an email back within 24 hrs. Once being wrong item sent, they sent me 2 bottles of the correct item. Which h had me a couple months ahead with supplements, so i canceled auto ship. It didn't go through, as I got email that items had shipped, I immediately reached out and in just a couple hrs they got back to me, and immediately refunded the auto ship price. Customer service has been amazing for me!! Thank you, OPositiv!