Openbank is listed under Banking & Money.
Openbank (openbank.us) has 145 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Christopher H.
Wish I had read these reviews first. Terrible experience I don’t recommend them. Withdrawal constraints not disclosed customer service provides wrong answers. Promise an update in 3 to 5 days when I need money now. Never again with them.
Brian M.
It’s been a nightmare to add my spouse (wasn’t even an option when we opened it). I’m moving my money out now but it’s taking forever with the daily limit.
snwbm
They locked my account and stole my money. OpenBank is a scam.
Kevin
Opening an account with this bank is extremely difficult. I tried a while ago and quit out of frustration. I tried again a second time and wasn't successful. I called customer no service and they blocked my account. Was told I have to wait! Wait for what? I'm putting my savings with another bank since Open Bank is so difficult to deal with. Screw you
Dora
Awful experience with the high-yield online savings account. You can't set up recurring transfers into the account -- the only option is to manually transfer money each time. There's no way to do mobile check deposit. There's no way to chat with customer service -- you have to call. The first customer service representative I spoke to, who informed me that I couldn't set up recurring transfers, was rude. The second rep, who closed my account for me, was very courteous. But this bank was a waste of my time. I will settle for slightly lower interest from an account with actual functionality.
Rebekah
I was blocked but as did what I was told to get it unblocked is when they said it would be closed. Then worse because it is blocked I have been waiting for them to finish closing it for over a month and it has been at least 3 weeks that they keep telling me I would receive an email of it closed within 2 or 3 days but still not a word. And I urgently need my money back. I hope to have this done this month, otherwise I will be calling everyday till it is.
Wendy
Do not use Openbank!!! I tried to open an account with Openbank just now. Was declined with no explantation. I then tried to call customer service, which you can not speak with unless you have an existing profile. Lots of personal info- what happened to it???????????
Richard A D.
They suck it takes forever for money to clear and even longer to get it out!
