Ooze LifeReviews of oozelife.com

Do Not Purchase total ooze products are junk I gave 1 star because there's no zero option I recently ordered a dry herb vaporizer worked only a few times and never worked again there's zero customer service and only through email that takes them days to respond to and when they finally do it's not with a solution or service of any kind it's them asking you to do things for them that their staff should handle when after over a month you finally lose it they threaten to block you good riddance glad to be blocked from the people who give marijuana users a bad name

So I placed an order with ooze for something that looked like a nice little setup. I placed my order on the afternoon of the 22nd. I placed my order with expedited shipping. They charged me more money to expedite my shipping then they did for the product itself. Their companies website said 2 days to get it shipped out and two days for it to come to me which means that it should have arrived on Tuesday. It's now Thursday and after contacting the company because it hadn't even shipped yet yesterday, they basically told me that I was in the wrong because I dropped a CENSORED f-bomb towards the end of my email in my frustration. Not a single apology for their behavior not a single explanation for why they're shipping policy sucks and is a lie. Not a single comment to address what was actually going on. Just "I noticed that you censored a swear. If you do that again we'll be blocking you." Cool cool cool. So now I'm letting all of you know that their customer support sucks. They're a terrible company. The products aren't even that good. And they're not worth giving your money to. I personally will be contacting the better Business bureau and my attorney general and the Michigan attorney general. Would I have done that previously? No were they completely awful to me to the point that now I feel like something has to be done? Yes. Please don't ever order from this company they are awful

I placed an order on the 19th of December 2025 and the package has yet to ship out. A different ordercwas made in house and it was shipped out that very day. Dont buy their product. I hope they go outcof business. They dont respond to emails. Theyre more scammers than business people.

I’m making it my mission to post this review anywhere I can because this company has completely screwed me over. I bought a device from Ooze along with a battery meant for cartridges. What they don’t tell you is that the battery has a ridiculously small, misleading opening that only works with a few super-skinny cartridges. I use Breeze carts—which are not even that thick—and they don’t fit at all. On top of that, Ooze threw in a “free gift” attachment to turn the battery into a nectar collector… and that attachment doesn’t even fit inside their own battery either. I contacted support five times asking for a simple replacement battery - even explained I'd ship back the small one. This company is very cheap—they could’ve easily fixed the issue, especially considering the “free gift” they sent cost more than a new battery. Instead, a rep told me: “We will not be able to send you one of these. If you cannot use the item we sent you, you may discard it or give it to someone else.” That’s the customer service I got. Absolutely unacceptable. I was recommended Ooze by a friend who liked their device, but I’ll definitely be letting them know never to buy from Ooze again. Terrible company, terrible service, terrible turnaround times for both shipping and support. If you value your time, money, and sanity, avoid Ooze at all costs.

I ordered from these guys on December 4. By the end of September 9, they still hadn’t shipped my product. They were real quick to take their money out of my account, but four days later they still haven’t shipped anything. I don’t know how they’re gonna get the product here in their seven day guarantee.i feel like I should cancel my order at this point. Super slow shipping from Ooze.

Awful. The vapes damn near use a different charger for each one. Very lame. USB-c exists. Their warranty program is shit. Completely broken, got two vapes, neither could get covered. The process is broken. The code for one did not even work and I entered it exactly ffs multiple times. Their customer service basically told me gf myself. Never buy from them. Their stupid usb charger broke my vape. The vape pulled a piece out of the charger and the thing won’t charge at all now and they won’t do anything.

Once was an ok brand to buy. Stay away now. All junk. Warranty is a sham and nobody there cares, except the sales people who can't help with warranties, only try to sell you more ooze junk. Stay away

Unfortunately O stars was not an option. Beware of this sham company. The product you receive has a strong chance of being defective and they refuse to provide refunds even though their website claims that timely returns are allowed. It’s a total rip off.