OOTDYReviews of ootdy.com

Response from OOTDYJul 3, 2026

Hi Kristin, Thank you so much for your wonderful 5-star review! We’re so happy to hear that you love your earrings. We’re also glad our customer service team was able to guide you through the clasp issue and that the solution worked for you. Your support means a lot to us, and we hope you continue to enjoy wearing your OOTDY earrings! Best Regards, OOTDY Team

Response from OOTDYJun 29, 2026

Hi there, Thank you so much for sharing such a thoughtful review! We’re delighted to hear that your earrings arrived quickly and that the packaging made a good impression. We put a lot of care into how each piece is presented and protected, so it means a lot to know you noticed the details. We’re also so happy that the earrings looked just as expected from the photos online. That confidence is so important when shopping for jewelry, and we’re glad they lived up to it in person. It’s wonderful to hear they feel sturdy while still being lightweight and comfortable enough that you barely notice them when wearing them. That’s exactly the balance we hope to create with our huggies. Thank you again for choosing OOTDY. We’re so glad you’re enjoying them! Best Regards, OOTDY Team

Response from OOTDYJun 29, 2026

Dear Kristin, Thank you so much for taking the time to leave such a lovely review, and for sharing your experience with OOTDY both here and on Trustpilot. We always want every customer to feel supported, especially when they’re trying to find the pieces that truly fit their style. It makes us so happy to hear that the pair you kept has become an everyday favorite — comfortable enough to wear almost every day, sleep in, shower in, and style with everything. That’s exactly what we hope our jewelry can become for our customers. Thank you again for your trust and support. We’re so grateful to have you as part of the OOTDY community! Best Regards, OOTDY Team

Response from OOTDYJun 29, 2026

Hi Kathy, Thank you for taking the time to share your experience with OOTDY. We’re so pleased to hear that your return was handled smoothly and that the store credit helped you choose something that felt more like your style. Finding the right piece should feel easy, and we’re glad our customer service team could support you along the way. We also truly appreciate your kind words about the quality and care of our jewelry. Thank you again for choosing OOTDY — we hope you love your new piece! Best Regards, OOTDY Team

Response from OOTDYJun 27, 2026

Hi there, Thank you so much for your thoughtful review and for giving OOTDY another chance. We’re so happy to hear that you loved the earrings and that the Mystery Box did not disappoint! We’re also glad to know the huggies feel well-made, with a secure clasp and great quality. At the same time, we’re truly sorry about your previous experience with the thin double hoops. We completely understand why that would have made you hesitant to order again, so your trust means even more to us. Thank you again for your support and honest feedback. We’re so grateful to have the opportunity to serve you again, and we hope you continue to enjoy your new pieces! Best regards, OOTDY Team

Response from OOTDYJun 25, 2026

Hi Marilyn, We’re so happy to hear that you loved the items you ordered and enjoyed our earring selection, styles, and prices. It truly means a lot to know that our pieces brought you a great experience. We’re also sorry that there was a small issue with one of the items, but we’re very glad our customer service team was able to resolve it quickly for you. Your trust and satisfaction mean everything to us. Thank you again for choosing OOTDY and for recommending us so kindly. We truly appreciate your support and hope you continue to enjoy your jewelry! Warm regards, OOTDY Team

Response from OOTDYJun 17, 2026

Hi Michele, Thank you for your kind words! We strive to provide excellent customer service and we are glad to hear that you had a positive experience with us. We look forward to serving you again in the future. ❤️ Best wishes, OOTDY Team

Response from OOTDYJun 16, 2026

Hi there, 💛 We’re so happy to hear that you love our jewelry and found the website easy to use. It also means a lot to know that you had a great experience with our customer service team. We truly appreciate your support and hope you continue to enjoy exploring our OOTDY pieces! Best wishes, OOTDY Team