Oooh Yeah! SocksReviews of ooohyeah.com

Response from Oooh Yeah! SocksOct 15, 2026

Hi Thomas, We’re sorry to hear that the socks weren’t what you expected. After reviewing your order and the photos you provided, we confirmed that the items matched your order. However, we understand that they may not have been what you wanted, so we offered a complimentary return or exchange to help resolve the issue. We followed up but didn’t hear back from you. We’re still happy to help if you’d like to proceed with a return or exchange. Thank you, Oooh Yeah! Socks Customer Service Team

Response from Oooh Yeah! SocksJun 3, 2025

Hi Patricia, We're really sorry to hear that your experience didn’t meet your expectations. We’d love the opportunity to understand what went wrong and see how we can make it right. Your feedback is important to us, and we’re always working to improve. If you’re open to it, please reach out to us at [email protected] with your order details so we can look into this further. Thank you

Response from Oooh Yeah! SocksFeb 10, 2025

Hi Scott, Thank you for sharing your feedback. I’m sorry to hear the slippers didn’t meet your expectations. This style is actually one of our bestsellers and a favorite among returning customers, often loved for its comfort and quality. Your satisfaction matters to us, please reach out to us directly so we can assist you with this issue and make this right. Oooh Yeah Team

Response from Oooh Yeah! SocksJul 8, 2024

I do apologize for the inconvenience. Rest assured that we are here to take care of any issue you have encountered and we always endeavor to assist our valued sellers with the highest quality of support. Could you please provide us with the product name so that we can address the issue and help you solve the problem?

Response from Oooh Yeah! SocksDec 8, 2023

Hi Lindsay, We understand your frustration and sincerely apologize for any inconvenience. After investigation, I noticed that our team is committed to resolving your issues with order #6233 promptly. We've already arranged a replacement for you, as per your request in the email on the same day after you sent us the photos. We've done our best, and we hope you can understand.

Response from Oooh Yeah! SocksAug 22, 2023

Hi there, I wanted to address the concerns you raised in your recent review regarding Order #5705. Upon reviewing our records, I can confirm that our team had been in correspondence with you through email regarding the return and replacement process. We had advised you to initiate a return for the item and place a new order with the correct specifications. Furthermore, we were pleased to extend a complimentary shipping offer for this inconvenience. Our internal logs show that you had indeed requested a refund for the order, and in accordance with your request, we promptly processed the refund on August 9th upon receiving the returned package. The refund confirmation email was also sent to you on the same day. We sincerely apologize if there was any miscommunication or inconvenience during this process. Customer satisfaction is of utmost importance to us, and we always strive to provide clear and efficient solutions to any issues our customers may encounter. Should you have any further concerns or questions, please do not hesitate to reach out to us. We value your feedback and would appreciate the opportunity to assist you in any way we can.

Response from Oooh Yeah! SocksMar 7, 2023

Dear Customer, We're sorry to hear that the slippers you received did not meet your expectations, and we understand how frustrating it can be when a product doesn't work as intended. We'd like to clarify that we did receive your email regarding the return request and we replied to you on Feb 13th to ask more details. Unfortunately, we didn't receive any further response from you, which made it difficult for us to move forward with your request. In the meanwhile, we've been trying to locate your return request in our system using your name, email, order number, and address. However, we have been unable to locate any information related to your return request, which has prevented us from processing your refund. We take customer satisfaction very seriously and would like to resolve this issue as soon as possible. Please get in touch with us again with your return details, and we'll be happy to assist you with your refund. Thank you for your patience and understanding. Best regards,