OnMi PatchOnMi Patches deliver naturally derived, science-backed ingredients that support you through life’s ups and downs by sticking with you all day, every day. And, unlike traditional vitamins, you won’t find any added sugars, artificial colors, or harmful fillers hidden in our patches — just clean, safe ingredients you can feel great about.
OnMi Patch (onmipatch.com) has 51 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Sarasota, Florida
Excellent
Personal Care · Palm Harbor, Florida
Excellent
Personal Care · Fort Lauderdale, Florida
Excellent
Showing 20 reviews with 1 star · Clear filters
Linda
I have tried repeatedly to contact your customer service about recent order. I can't find a phone number. I have emailed the customer support link on website, no response!! If the customer service was better. I would try the product that I received, but now I'm suspicious whether their legitimate!!
customer
Doesn’t provide what I expected for energy and stress. If Fallsway short
Kaamilah J.
Still was didn't stay on
Response from OnMi PatchMay 3, 2022
Hi Kaamilah, we apologize for your experience and would love to understand more about what happened. By design, our patches stay on for 12-24 hours if applied to a clean, dry patch area of skin (as directed on packaging). Our customer service team will be reaching out to you directly for your feedback.
LaShanda G.
I tried to cancel this several times. Charged my account then finally let me cancel. Products do not work. Horrible customer service. Did not respond to my emails but sent me several to do this review. Do not reccommend.
Response from OnMi PatchApr 20, 2022
Hi LaSahanda, we apologize if you were unsatisfied with the product, and we love to hear more. Our team will reach out to your for your feedbac. With regards to subscriptions, as stated in the policy on our website, in order to get a discount off your first order, the subscription is for a minimum of 2 months and can not be cancelled before this date, which is why you may not have seen the option to cancel prior to the 2 month duration. However, we did see this was resolved on March 31st, and you subscription was canclled after the 2 month minimum period had passed. If you have any other questions or issues we can help to resolve, please do not hesitate to contact our customer care team.
Joshua
I never received my order. I did end up getting a refund but only after going back and forth with the rep. They sent my order, complete with my name and address, to someone else. I know this because the rep sent me a picture that a stranger had sent in with all of my info. I was offered a discount code but it was less than the discount I had used when I first ordered and I was going to pay them more after they messed up. Do not recommend. Especially if you value your privacy.
Response from OnMi PatchMar 23, 2022
Hi Joshua, thank you for your feedback. We believe you had placed this order under another name based on your email. As mentioned in our correspondance, we sincerely apologize for the mix up and had provided a full refund on the missing order 1 day after being contacted about the non-delivered shipment. With regards to the discount code, we did offer to provide one of greater value than what was utilized at the time of your original order, but received no response back. Please note that we would be happy to maintain our offer for the trouble caused. If you have any additional concerns or questions please do not hesitate to reach out to our customer care team.
Angela S.
I have contacted them twice regarding not receiving my package. No response.
Response from OnMi PatchFeb 27, 2022
Hey Angela! Scott here, founder/CEO of OnMi Patch. I take these concerns very seriously. I've looked into your order and saw it was delivered yesterday. I haven't seen a single email come in from you at all, but please email my personal email and I'll make sure we help you out if you still haven't gotten your delivery. ([email protected])
Kimberly G.
Did not work to hard to cancel
Response from OnMi PatchFeb 23, 2022
Hi Kim, we apologize that you had difficulty with cancelling your subscription. We do make sure to notify all customers in the first initial email and all subsequent emails for subscriptions that cancellations can easily be completed online through a link in the emails we send out with each renewed order, or through contacting our customer service team. We did see that you were able to self-cancel the subscription on February 1st. If there is anything else we can assist with or can help answer, please let us know.
Keka A.
Your stupid patch doesn't WORK AND YOU were still CHARGING ME AFTER I SENT AN EMAIL ASKING THEN DEMANDING FOR YOU TO STOP SENDING THE STUPID PATCHES!! WORST PIECE OF CRAP I have ever tried complete lie!!
Response from OnMi PatchFeb 3, 2022
Hi Keka, we apologize if you were unsatisfied with the product and your subscription plan. As stated on the policy for subscriptions on our website, in order to get a discount off your first order, the subscription is for a minimum of 2 months and can not be cancelled before this date, which is why you may not have seen the option to cancel. However, we did resolve this on January 28th and cancelled your subscription after the 2 month minimum period had passed. If you have any other questions or issues we can help to resolve, please do not hesitate to contact our customer care team.