OnlySocial offers an all-in-one social marketing solution for all your needs. Organize your social media content, streamline conversations using chatbots, establish a profitable online store, create an eye-catching link in the bio page, and explore many additional features!
Onlysocial (onlysocial.io) has 54 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
onlysocial.io
Website
onlysocial.io
Category
Media & Information
Location
Newark, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 11% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Ho acquistato il servizio, testato ma non faceva per me, ho scritto per ottenere il rimborso, ma non mi hanno mai piu risposto e rimborsato!
Era scritto da tutte le parti che c'erano 30 giorni di garanzia e rimborso, ma ancora nessuna traccia.
Tra l'altro tu acquisti su onlysocial, ma ti arriva una ricevuta da un servizio Gramto, e non ricevi nessuna mail di attivazione! il servizio email di support non risponde, insomma pessima esperienza e azienda poco seria, statene alla larga!
Per l'Azienda: contattatemi per darmi riscontro, grazie!
MA
Mark
Best product for all our social needs.
We use the only social to post all our social media material for our weekly radio show 'Greasepaint and Stage Lights.
The product is so easy to use and the after product purchase support is brilliant.
Makes our life a lot easier keeping in touch with listeners.
Well done the makers of only soical.
GB
Giancarlo B.
Best all in one Social Media Automation
I have agency tier.
Onlysocial is the best all in one social media manager.
Itis flexible and robust.
You can automate tasks, social media replies and comments as well as the option to post video, images, or even a selection of selected memes.
Definetly one of the best all-round tools for social media automation.
EM
Eugene M.
The Downfall of OnlySocial.io’s Agency License
After purchasing an Agency license from OnlySocial.io, I had moderate expectations given the platform’s promise of a comprehensive social media management tool. Initially, the service was functional despite several user experience (UX) issues. However, a recent update has significantly diminished its value.
The update was rolled out as a completely new version, requiring users to rebuild their setups from scratch—a time-consuming and unnecessary hurdle. More concerning was the removal of numerous social media integrations, which are essential for an agency-level service. This reduction to a basic offering undermines the platform’s core purpose.
The introduction of ‘spaces’ could have been a redeeming feature, yet the Unlimited agency license restricts users to a single space. This limitation contradicts the very concept of an agency license, which should facilitate a secure and segregated environment for multiple clients.
Functionality to post to social media from RSS feeds is also broken, plagued with errors ranging from missing images to excessively long descriptions. These issues should be handled automatically by the platform, not manually by the user.
Customer support has been disappointing, with no visible efforts to fix reported issues, a lack of clear communication regarding updates, and no discernible roadmap for future improvements. The absence of transparency and responsiveness from the support team adds to the growing list of grievances.
Given these shortcomings, I regret my purchase. If refunds were an option, I would request one without hesitation. In comparison, even some inexpensive WordPress social media plugins offer more features, support more networks, and boast a better interface than OnlySocial.io.
In conclusion, OnlySocial.io’s Agency license has failed to meet the expected standards of a professional social media management tool. I cannot recommend this service based on my experience.
Response from OnlysocialJul 25, 2024
Hello Eugene,
Thank you for your detailed review. I'll address each of the issues you raised.
1. It is important for users to set up their profiles again on the new platform. As explained in the v4 release notes, both platforms were built on different frameworks, and moving user data could potentially break or corrupt it. To avoid this, we asked you to re-import your profiles, which is considerably faster on the new platform.
2. The Unlimited plan we offered in both v3 and v4 has always included a single workspace. Offering unlimited workspaces is not sustainable when we already provide unlimited profiles. Additionally, you can group your profiles within your workspace, allowing you to publish and view the calendar for a group.
For a single one-time fee, this is more cost-effective than a single month’s price of similar platforms. You can always purchase additional licenses for more workspaces, which also helps us generate more revenue to keep the platform competitive.
3. The issue with RSS not displaying images is due to the link provided. The platform you pull posts from uses a dynamic URL setup, causing the RSS link to lead to a 404 page as it differs from the main post URL. Kindly check your RSS history, as all URLs point to a 404 on the website. We have no control over such setups.
Regarding the RSS caption being too long for Twitter, this issue was fixed 14 days ago, a few hours after you reported it.
4. On customer support, I reviewed your 4 tickets from the past 4 months, all of which were answered within 30 minutes, and all issues were resolved, including the RSS caption issue mentioned above.
4. Concerning the lack of support for social networks, we currently support 14 social networks, which are the most widely used platforms, including:
- Facebook
- Instagram
- X (Twitter)
- TikTok
- YouTube
- Google Business
- LinkedIn
- Pinterest
- Reddit
- Mastodon
- Tumblr
- Bluesky
- Telegram
- VK
We will be releasing support for Threads in a few weeks. Few competitors offer as much.
5. Also, concerning future updates, we've got a public roadmap where users like you suggest features which shapes our future development.
The roadmap has been available since January: https://feed.onlysocial.io/roadmap/en
We are continuously improving the platform and will strive to keep it competitive. We aim to make OnlySocial the only platform you need for social media management.
Thank you.
SS
Scott S.
Bulk Upload & Customer Support Amazing !!!
Recently switched from Iconosquare to OnlySocial. Happy with the move, the ability to bulk upload is a GAME CHANGER. Plus their virtual chat support TOP NOTCH !!!
KK
Kevin K.
great support
great support! problems are fixed very fast
MO
Matthew O.
Onsocial.io has exceptional online marketing tools.
Onsocial.io is an excellent online marketing product. I love the new dashboard, which makes automating multiple social media posts easier. The BioLink feature is a game changer for business owners and entrepreneurs.
SR
Sam R.
INCREDIBLE!
I'm really enjoying OnlySocial. I have had a couple of queries, and used the chat feature and I always get a response very quickly.
The new dashboard is so much better than before.
All the features available are super easy to use and the platform is just great.
I paid £199 I think, and have saved myself a small fortune.
Experienced one issue where one of facebook pages wasn't showing, but it was user error; I hadn't given OnlySocial access on the page itself. If you experience this issue, try checking that as its likely the case.
I'd love to see OnlySocial develop an app and to introduce Zapier integrations. I think if this happens, there will be no need for any other social media management tools!