Only Natural PetReviews of onlynaturalpet.com

Check your products to make sure they’re not expired. Product was already 4 month old expired when I received it. When I checked, it was too late for returns. Worst customer service I’ve experienced who wouldn’t budge at all. Edit: Another customer service personnel contacted me and remedied the situation after my negative review. I'm very happy with their solution, it was a lot more than what my item was worth. However, the first situation was a lot of back and forth, shouldn't have escalated to this. Rating changed to 3.5.

The dry cat food is really good, but in spite of signing up for their auto-delivery service, the company doesn't seem to be able to reliably supply the food on schedule. I know everyone has supply chain issues at the moment, but when you have MONTHS to prepare to send out an order, you should be able to deliver, and if you are not, customers deserve more than a couple of days warning that their order isn't coming.