customer
easy to order
easy to order. fast delivery

OnLogic designs and manufactures industrial computers for innovators solving the world's most difficult technology challenges. Our direct-to-customer model and highly configurable hardware help you get the right-sized solution on time. From our online platform to our technical expertise, we provide a trusted partnership to help you make your vision possible.
OnLogic (onlogic.com) has 335 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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customer
easy to order. fast delivery
Karan
Order was placed and did not receive any updates. Upon chatting with the online associate, it was found that their internal finance team had place a hold with no explanation. Never contacted me with any updates until I called them. Hold was removed and another 2 weeks to ship. A total of 1 month between placing the order and receiving the device. Have not received the device yet.
Response from OnLogicOct 27, 2020
Karan, thank you for providing this feedback. We apologize for the delay in your order. An automated hold was activated by our fraud prevention system to protect both us and your billing account due to an unrecognized address for this particular order. Unfortunately, the notification about this automatic hold was not properly delivered, and we've now fixed that issue in our system. We've expedited your order to get it to you as quickly as possible and sincerely appreciate your patience.
Ken
Arrived quickly, works fine.
Jennifer S.
Got a computer that locks up as soon as it logs in. This is my 5th computer from them, so I was feeling confident that my issue would be resolved quickly. I got a personal call from the Quality Manager assuring me that this will be taken care of right away. I am glad that I have had an opportunity to test their customer service. I like their computers and look forward to buying from them again in the future.
Response from OnLogicOct 15, 2020
Jennifer, thank you for this feedback. It sounds like you were able to connect with our team last night and that we're working to resolve this for you. If you have any other questions or concerns, our support team can always be reached at [email protected] or by calling 802-861-2300 ext 2.
R D.
Consistently good communication through order and tech support. We have placed multiple Karbon 700 orders in the last 9 months and will definitely continue working with OnLogic. The product quality is excellent and tech support is very solid. I would recommend them highly.
Jeffrey N.
Computer was sold advertising user LEDs, but it turns out that's a firmware feature that hasn't been implemented yet, and no word on whether it ever will be. Seriously annoying, but computer is still usable enough to not return for a refund.
Paul B.
LogicSystems has the parts I need for our environmental computers. The perfect blend of legacy and current connections and parts to keep our equipment up and running. I also trust they offer vetted equipment that we can rely on to stay running. We are a small company and appreciate the ability to have access to the parts we need.
D C.
Arrived fast and everything just as I ordered it. The machines are working great. I'll be back for more. Very nice machines.