Beryl N.
I purchased a purple Fit Band from…
I purchased a purple Fit Band from Online Running Shop (NZ$59 USD$39.99) & received an ID107 HR smart watch & lime band (NZ$15 USD$9.99) after 13 days, which was expected for an overseas purchase. It was in good condition, although the screen protector had air bubbles like it had been taken off then replaced & there was 1.27km distance on the tracker which looked like it may have been used before. When I setup the ID107 HR with the app I rebooted the device which reset & cleared the data. This particular make & model sells for $20-30 cheaper from other online stores. They advertised that it is waterproof & provides a GPS/Map feature of your exercise, although the Veryfit app that you have to download to your phone does not have the map feature. And on the manual that came with it, it said Waterproof: not for swimming or diving. The colour was more pink/magenta than the purple from the advertised picture. I had only just setup the watch & still have to trial how it performs on the wrist & did provide this honest feedback on the Facebook page, expecting that I would get a response to solve these few issues I have (which some may have been user error) But rather than a response or help, my comments were deleted & I was blocked from commenting. I still think that the value even at $30 nzd more is good for what you get in comparison to a Fitbit etc, but I would’ve expected that my total purchase of $106 would have warranted me some assistance with these problems. I don’t think these people are runners & the products are definitely not very running specific products. There are plenty of general online stores that also sell there products, I would not use Online Running Shop again, not for my running needs & definitely not for their sub-standard customer service.