OnlinenotaryReviews of onlinenotary.net

Tried for an hour to get my process complete to no avail. Their system is horrible and unreliable. I gave up and regretted the wasted time. Decided to go old school and drive to a real live person. Will never bother with onlinenotary.net again.

the worst notary and customer service, I tried to notarize my address for a mailing company 6 times and they keep cancelling without valid reason. the agent makes me wait for good 5 minutes then cancel on me every single time. the live chat dont work nor does their phone. they are useless, waste of time, stay away from them for your own sanity.

Absolutely rubbish. Was forced to use this software via postscanmail.com which is equally rubbish. If you are a business or consumer avoid this product at all costs if you value your sanity. 0 stars.

I am providing an update on my experience dealing with onlinenotary.net. I finally got my problem resolved. Though it is still hard to get in touch with them if you have a question or need to speak with someone by phone. I'm upgrading my rating to a 3 star in lieu of 1 star because things were resolved to my satisfaction.

I spent nearly an hour trying to get their system to scan my documents and "verify my identity". Once I finally got it to work, I was presented with a request to select the country of my second ID, but US was not available to select. Contacted customer chat support and explained the situation. The representative sent me a link that asked me to upload a photo of my foreign passport (I do not have a foreign passport) and the customer service rep told me to "ignore the foreign part." I ask them what was going on and said this seems rather suspicious. I was immediate responded to with, "You can go in person to notarize." And that was it. The rep stopped talking to me, never responded to anything else. I do not recommend this website at all.

I spine well too soon. After haggling with a representative how much they quoted to reimburse me for writing a good review for them… I literally placed a review on my website for them. It was removed after the vendor informed me the notary did not sign in the right place causing me to loose nearly a weeks access to the service the notarization is required for!

No one answers the phone. Chat support is pretty bad. They don't know how to help you. And they don't politely end the chat. So tech support is pretty well a warm body that's it.

Tried twice to call them, never managed to get to anyone. Waited 25' the first time, currently at the 34th minute of waiting in the second call. They say "Open Live Chat if you need help after 15 mins no one has joined." Got no replies there either. At this point I'm quite confused. Is this a scam?