Tom H.
They went the extra mile to make things right !
I had some issues with the artwork process...I pretty much gave up, Then a Very Nice, Very Professional Rep from the Company phoned me and all is resolved ! I highly respect a Company that makes the extra effort to make things right ! Thank You for reaching out!
Response from OnlineLabelsJun 26, 2026
Thank you for taking the time to share your feedback. We're sorry to hear that your second order did not meet your expectations. While bleed is a standard printing requirement, we understand your frustration with how this situation was handled. Our goal is to work with customers to find solutions when artwork adjustments are needed, and we're sorry that your experience didn't reflect that. We'd still like the opportunity to make this right. If you're willing, we'll review your order with our team and work with you on the best resolution, whether that involves updating the artwork, reprinting the labels, or discussing a refund. We appreciate your feedback and the opportunity to improve.