OnlineCarStereo.com Reviews | Read Customer Reviews of onlinecarstereo.com

OnlineCarStereo.comReviews of onlinecarstereo.com

3.8556 reviews
Auto Parts & Wheels
26820 Hobie Cir., Suite A, Murrieta, California

Call Directions Website

OnlineCarStereo.com

About OnlineCarStereo.com

Online Car Stereo is a leading destination for car audio enthusiasts seeking to elevate their driving experience through state-of-the-art sound solutions. With a passion for cutting-edge technology and a commitment to customer satisfaction, we've established ourselves as a premier provider of premium car audio products. Since our inception, we've been dedicated to redefining in-car entertainment and delivering top-tier audio experiences to our valued customers. WHY CHOOSE US*Unparalleled Selection of Top BrandsAt Online Car Stereo, we take pride in offering a vast selection of top brands that embody innovation and performance. Our curated collection includes renowned brands such as Pioneer, Alpine, Sony, Kenwood, JBL, Rockford Fosgate, and more. These industry giants represent the pinnacle of audio excellence, known for their unwavering commitment to quality, innovation, and sound precision.*Exclusive Bundles and Unbeatable DiscountsWe understand the importance of both quality and value, which is why we offer exclusive car audio bundles and incredible discounts. Our tailored bundles are thoughtfully curated to provide you with a comprehensive audio solution, taking the guesswork out of the shopping process. By choosing OnlineCarStereo.com, you not only gain access to premium audio products but also enjoy substantial savings that make your dream audio setup a reality. *Expert Guidance and Customer Support Navigating the world of car audio can be overwhelming, especially for those new to the hobby. Our team of knowledgeable professionals is here to guide you every step of the way. Whether you need assistance in selecting the right components for your vehicle, troubleshooting technical issues, or understanding product features, our experts are dedicated to providing you with personalized advice and exceptional customer support. We're committed to ensuring your complete satisfaction and making your car audio journey seamless and enjoyable. Experience the difference of O

OnlineCarStereo.com (onlinecarstereo.com) has 556 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Website: onlinecarstereo.com
Category: Auto Parts & Wheels
Location: Murrieta, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 77% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Auto Parts & Wheels, California

OnlineCarStereo.com reviews

556 approved reviews, newest moderated first

Jurek
Sep 3, 2019
Beware
Beware, they cheat when you return things. Charged me twice for shipping cost and restocking fee which is not mentioned in their return policy.
Report
Jorge G.
Jan 23, 2019
This is the worst experience ever
This is the worst experience ever, from the sales person (Juan Lopez) to the “manager” (Marvin). They sold me a bad amplifier and made me pay shipping back, but not just that. After speaking to (manager:Marvin) he stated that he will give me a full refund due to the issue, so I was okay with paying shipping. A week later they received the amplifier but still no refund. Took them 2 months to process the refund and when refund was processed they decided to charge me shipping and restocking fee for an item that came defective. I called them about this and all they had to say “we sent money back to get what we sent you, can’t work anything out) ending up loosing half of price of amplifier only because their stupid bad amplifier! AGAIN STAY AWAY, THEY SELL BROKEN ITEMS AND WONT EVEN GIVE YOU MONEY BACK! OR AN EXCHANGE!
Response from OnlineCarStereo.comJan 5, 2023
Hello Jorge! Thank you for bringing out your experience into our attention. It is always our goal at OnlineCarStereo.com to give all our customers the best possible service and shopping experience, and we have failed to meet your expectations. Still, we would be glad if you reach out to us at [email protected] to discuss your experience further, as we highly value feedbacks and comments, whether good or bad, so we can also continue our aim to improve the quality of our products and services. Once again, thank you for your honest review, and we hope to better serve you in the future if given the chance. Sincerely, Customer Service Manager OnlineCarStereo.com
Report
max
May 18, 2017
HORRIBLE
I ordered a sub and deck from them. They shipped me the incorrect deck and wanted me to send pictures to prove it. They then wanted me to pay for return shipping for their error. They then refused to send me the correct deck until they received the incorrect one back. They then couldn't even figure out how to get me the correct shipping label. I requested to speak with a manager and evidently there are never any managers 'available' to speak with. I spoke with Tammi and Alex from customer service. Both were extremely inefficient and Alex was very rude. This site is a joke. I ended up disputing the charge with my bank to get my money back. Do yourself a favor and spend a few extra bucks to get your stuff from a reputable site. I wish I had read reviews about how terrible onlinecarstereo is before purchasing from them.
Report
Kristi M.
Feb 26, 2009
Extremely poor customer service and product
RE: OnLineCareStereo - SoundStorm CR4000 I purchased the above item for $224.00 in October as a gift for Christmas. The item was defective. After Christmas I immediately notified OnLineCarStereo "Customer Service" of the same and was treated in an extremely rude manner on the telephone. As instructed, I returned the defective item at my expense ($19.45). I indicated via telephone and numerous emails that I DID NOT want a replacement/repair as the product is of very poor quality. On January 29, 2009 I received an email from OnLineCar Stereo Customer Service indicating that they would issue a store credit. I was waiting for the same to be processed. I sent 9 emails to Customer Service on this matter and NEVER received a response and also telephoned. In the meantime, what I would assume is my repaired unit arrives by UPS which I explicity told them I did not want. On 02/24/09 I tried callling Customer Service..... 16 times in fact. The two times I almost got a real person I had already been on hold 4 minutes and almost 5 respectively. The two times I heard someone pick up the line and voices, I got hung up on. I do a great deal of ordering online, personally and my company, and have been for over ten years. I can honestly say this company has the absolute WORST customer service I have ever come across in that time. Poor, very poor. Word of advice, they should remove the advertised "friendly" customer service language from their site.
Report