Jay J.
Ordered a head unit for my son who is…
Ordered a head unit for my son who is 17, Senior in high school, straights A's, Captain of his wrestling team. Just a good kid. I'm very blessed. I ordered a head unit on 12-3-25 from Online Car Stereo. I called them on 12-10-25 wondering why my CC was charged right away in 12-3-25 but I have no tracking number. So they told me this was a special order item it will take 10 days. I thought ok. It's Dec 10th we should be good. They also said they were contacting the company they get them from and would update me. That never happened. I called them to sit on hold throughout the next 2 weeks. Today is 12-23-25. I still have nothing, no response from them. I have asked them for a full refund today as I will have to go purchase something locally. I would save yourself the trouble and just order through Amazon. I found this same unit cheaper and I promise you it would of showed up. Who charges you money for an item they don't even have? They should of waited until they had the item before they charged my CC. Total scam and not worth the extra money they charge. They basically take your money and order from somewhere else then send it to you. I don't think they even have a warehouse they send items from. Please don't let them ruin your Christmas as they have mine. Do more research and find the item through anyone else. At this point I would of rather bought from a one star eBay seller. Seriously they suck , and now reading these reviews I see I'm not the only one.